Public Information Officer (Communications & Customer Experience [CCX] Dept.) (Non-Civil Service)

Welcome to the City of Dallas!

The City of Dallas is one of the largest employers in the DFW Metroplex.

We offer growth opportunities and a chance to make a difference in our community.

What do we offer?

A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.

Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.

Job Summary

Provides information and facilitates communication among city departments, the media, and community organizations to promote public understanding of city objectives, programs, functions and accomplishments.

Job Description
 

Overview

The Public Information Officer provides information and facilitates communication among city departments, the media, and community organizations to promote public understanding of city objectives, programs, functions, and objectives.

Essential Functions

1 Plans, facilitates, and supports communications including electronic and print media between the city and outside organizations.

2 Prepares, creates, and delivers press releases and media advisories; talks, engages, and communicates with media representatives to address questions and provide information.

3 Organizes and facilitates media events, press conferences and related special events; provides story ideas to media, staff writers, and reporters; provides support and information as needed.

4 Responds to queries from the media with information; operates, uses, and employs camera to take photographs of media events, and persons in the news.

5 Places and submits advertisements of public meetings with appropriate organizations; prepares speeches, talking points, and other informational material as assigned

6 Develops and updates website to inform members of the public of relevant news, announcements, meetings, agendas, and related information.

7 Informs, educates, facilitates and mitigates construction related issues with community stakeholders, including businesses, residents, churches, schools, hospitals, other governmental entities, community organizations, and environmental groups.

8 Performs any and all other work as needed or assigned.

Minimum Qualifications

Education

Bachelor's Degree in public administration, journalism, or other related field.

Experience

Two (2) years of experience working in media, public relations, or other related work.

Licenses and Certifications

None

Knowledge, Skills, and Abilities

1 Knowledge of the principles, practices, and techniques of public relations and journalism.

2 Knowledge of City departments, activities, and initiatives.

3 Knowledge of customer service and outreach activities.

4 Ability to employ excellent language and grammar skills.

5 Ability to speak in public and make presentations to a wide variety of groups.

6 Ability to coordinate with others.

7 Ability to operate camera and other equipment.

8 Communicating effectively verbally and in writing.

9 Establishing and maintaining effective working relationships.

Salary Range

 

$58,800.09 - $70,582.62

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.