Associate Director, Learning Technology & Design

The Opportunity:

Reporting to the Director, Learning Operations, as the Associate Director of Learning Technology & Design, you will play a pivotal role in shaping learning strategies and experiences for the organization. You will lead the design, implementation, and evaluation of innovative learning solutions that align with business objectives and learner needs. You will have expertise in instructional design, learning technologies, and data-driven measurement strategies, combined with strong leadership and project management skills. You will stay abreast of learning content best practices and emerging technologies to drive innovation in learning and development initiatives. You will collaborate closely with learning departments across CSL functions and manage strategic oversight and governance of the enterprise LMS/LXP system. This is a dynamic and impactful role, offering the opportunity to lead innovation in learning strategies and technology, and contribute to the organization’s growth and success.

This is a hybrid role, which offers a combination of an onsite and remote work schedule.  #LI-hybrid

The Role:

Learning Technology Strategy & Implementation:

• Lead the evaluation, selection, and implementation of learning technologies, including Learning Management/Experience Systems (LMS/LXP), content creation tools, and emerging digital learning platforms.
• Drive innovation by integrating cutting-edge technology solutions (e.g., micro-learning, AI) to enhance learner engagement and accessibility.
• Liaise with business units to strategize innovative learning tools and technology and provide best practices for leveraging Workday Learning.
• Partner with Quality/Veeva and other LMS System owners to ensure enterprise alignment.
• Lead change, training and communications for Workday Learning enhancements. 
• Responsible for measurement and reporting from Workday Learning.

Instructional Design & Learning Experience Development:

• Oversee the design and development of effective, scalable, and engaging learning experiences using instructional design best practices.
• Apply learning theories and design frameworks to create multimodal learning solutions such as e-learning courses, virtual workshops, and performance support materials.
• Manage instructional design vendor partnerships.

Measurement & Analytics:

• Develop and implement data-driven strategies to measure the effectiveness and ROI of learning initiatives, incorporating both quantitative and qualitative approaches.
• Analyze learning data to assess engagement, knowledge retention, and performance improvement, providing actionable insights to stakeholders.
• Drive measurement & analytics standardization and best practices across other business unit learning functions where possible. 

Leadership & Collaboration:

• Collaborate closely with and provide guidance to HR’s Employee Experience & Services Workday Learning support team.
• Manage selection and deployment of instructional designers to HR and non-HR business projects as needed via third party vendor(s).
• Collaborate with key stakeholders across departments to align learning initiatives with organizational goals.
• Provide expertise to key stakeholders around the most effective training approaches to fit their learning objectives.

Project & Stakeholder Management:

• Lead complex learning projects from inception to completion, ensuring timely delivery and high-quality outcomes.
• Build strong partnerships with internal business units and external vendors to deliver impactful learning solutions.
   

Your Skills and Experience:

• Bachelor’s degree in Instructional Design, Learning Technology, Learning & Development or a related field (Master’s degree preferred).
• 8+ years of experience in learning design, instructional technology, learning analytics or a related field.
• Workday Learning experience is required.
• Proven track record of designing and implementing learning solutions using digital technologies.
• Strong experience with learning management and learning experience systems (LMS/LXP), authoring tools, and analytics platforms.
• Expertise in data analysis and measurement techniques for evaluating learning effectiveness.
• Extensive program design/delivery experience across multiple topics, geographies/cultures, and learning modalities, including e-learning, instructor-led training, and virtual instructor-led training.
• Project management experience, including managing timelines, budgets, and stakeholder communications.
• Capable of influencing others and organizational outcomes without direct authority.
• Strong knowledge of instructional design models such as ADDIE, SAM, and design thinking approaches.
• Familiarity with e-learning standards (SCORM, xAPI, etc.).
• Experience with data visualization tools to present learning insights.
• Knowledge of adult learning principles and learner engagement strategies.
• Excellent written, verbal, and interpersonal communication skills.
• Proactive problem solver with a results-driven mindset.
• Creative thinking and problem-solving skills, with a focus on driving innovation in learning solutions.
• Ability to thrive in a fast-paced environment, balancing strategic priorities with operational demands.

Travel Requirements:

• Domestic and International travel may be required from time to time.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL.

Do work that matters at CSL Behring!