Manager, Data Center Operations

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

As the Manager of Data Center Operations, you will oversee and drive operational excellence across Crusoe’s AI-driven data centers. This role is a blend of strategic leadership, technical oversight, and team management. You will be responsible for delivering scalable, efficient, and reliable data center operations while optimizing costs, mentoring team members, and ensuring best-in-class customer experiences.

What You'll Be Working On:

• Lead day-to-day operations of Crusoe’s data centers, ensuring 99.9% uptime and SLA
  compliance.

• Develop, monitor and maintain infrastructure performance metrics to improve efficiency and reliability.

• Optimize operational processes to reduce costs and improve scalability across multiple
  sites.

• Build, mentor, and manage a high-performing team of operations staff, including
  technicians and engineers.

• Foster a culture of innovation, collaboration, and accountability.

• Develop clear performance goals and career growth plans for the team.

• Manage the lifecycle of hardware, from procurement to decommissioning.

• Design and implement policies for safety, compliance, and operational procedures.

• Develop and refine incident response protocols and disaster recovery strategies.

• Drive automation and innovation to streamline operations and reduce downtime.

• Stay up-to-date with industry trends, implementing best practices for data center
  management and delivery.

• Oversee the on-call support structure to address critical issues promptly and ensure
  minimal disruption.

What You'll Bring to the Team:

• Proven leadership experience in managing large-scale data center operations, with at

  least 7–10 years in a similar role.

• Expertise in managing diverse teams, projects, and multi-site operations in a fast-paced environment.

• Strong knowledge of data center infrastructure, including electrical, mechanical, cooling, and hardware systems.

• Experience with capacity planning, budgeting, and reducing operational costs while

  maintaining reliability.

• Excellent communication and stakeholder management skills, including the ability to

  work with cross-functional teams.

• Knowledge of safety and compliance standards, including ISO, OSHA, or other relevant

  certifications.

• Willingness to be hands-on and available to support operations during critical situations.

• Must be able to pass a background check.

• This position is designated a safety-sensitive position and/or is located in a safety sensitive facility. Drug and alcohol program participation is required.

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

Compensation Range

Compensation will be paid in the range of up to $135,000 -$165,000+ Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.