Branch Manager I

Description

Greenville (Butler Rd)

CPM Federal Credit Union seeks a highly motivated and experienced Branch Manager to join our team. Are you a natural leader who wants to empower your team and banking operations? We have an exciting opportunity for a Branch Manager to join the CPM Federal Credit Union team. In this role, you will be able to take the next step in your career if you possess excellent interpersonal and managerial skills and have experience in the financial industry.

Candidates must be available Monday - Thursday 8 am - 5 pm, Fridays 8 am - 6 pm. Some Saturdays 9 am- 12 pm may be required.

Position Highlights:

Team-Focused Role: Maintains a high quality of service towards members and ensures employees are maximizing opportunities to sell products/services and meeting sales and service goals and standards.

Incentive Plan: Be rewarded for your successes with a competitive monthly incentive plan.

Employee-centric: CPM Federal Credit Union has been named a “Best Credit Union to Work For” and “Best Place to Work” for 2024!

Growth Opportunities: Our Career Progression Program puts you in control of your success and career!

CPM Perks: Enjoy employee discounts, 401(k) match, educational assistance, ongoing professional development, and wellness programs.

What You’ll Do:

· Oversees the operations of the branch, and manages resources and staff.

· Effectively coaches staff and assists in building employees’ futures through career pathing and counseling. Ensures that all required training is completed.

· Maintains and develops positive relationships with clients, demonstrating excellent customer service and setting an example for the rest of the staff.

· Tracks individual progress and conducts performance appraisals on each employee. Formulates and implements corrective actions as needed.

· Develops, maintains, and actively contributes to an inclusive, empowering, professional, compassionate, engaging, and fun branch environment!

· Monitoring operational and sales activities in the branch to ensure all employees comply with established policies and procedures. Strives to achieve specific annual sales goals.

· Ensures branch security, ensures the building's opening and closing times are adhered to, and tests security equipment quarterly.

· Specific responsibility for branch reporting and operational audit schedules.

· Positively motivated and takes initiative to improve branch performance and exceed the member’s highest expectations.

· Maintain a strong knowledge of banking products, services, and procedures to assist customers with their inquiries and transactions.

· Ensure compliance with banking regulations and internal policies.

· Reasonable flexibility around scheduled work hours.

What You’ll Bring:

· Two to four years of similar or related retail branch experience

· High school graduate or equivalent. Four-year college degree preferred.

· Excellent verbal and written communication skills

· Knowledge of supervisory practices and principles.

· Strong attention to detail and precision in financial transactions.

Join our team and be a part of a credit union dedicated to empowering our members and building stronger financial futures.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPLIANCE AND TRAINING RESPONSIBILITIES:
Employees must comply with CPM’s policies and all applicable laws and regulations, including but not limited to GLBA, BSA, SAFE Act, and Regs B, D, E, CC, and Z. They are responsible for protecting the privacy, integrity, and confidentiality of information. Employees are also required to complete all mandated compliance and information security training to maintain regulatory and security standards.

AFFIRMATIVE ACTION/EEO STATEMENT

CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth, and related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic.