Social Freelancer, Complex Shop

Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.

Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

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This is a freelance role with a set 30 hours per week. Candidates should be self-motivated, able to work autonomously, and communicate effectively with cross-functional teams in a remote environment.

Working Days & Hours: Monday through Friday | 12pm to 6pm ET

• Content Planning: Assist senior editor with execution of content plans for social commerce and retail initiatives across complex core verticals- including but not limited to Music, Style, Sports, and Sneakers-on key social platforms (e.g., Instagram, TikTok, and emerging channels), ensuring seamless alignment with editorial, social media, and e-commerce objectives.
• Content Creation and Strategic Execution: Collaborate with creative and marketing teams to support the execution of shoppable content, working alongside the Senior Social Editor and vertical leads to implement platform-optimized content plans. Prioritize authentic product placement that drives both engagement and conversion. Comfortable being on-camera for shoots and social-first video, bringing a natural, relatable presence to content.
• Cross-Functional Collaboration: Support coordination between editorial, e-commerce, and marketing teams. Assist in ensuring a consistent approach across channels to help maximize reach and impact.
• Platform Optimization: Identify and recommend new opportunities for engagement, sales, and audience growth within the social commerce ecosystem.

• Experience in Social Commerce: Proven experience in managing and executing social commerce and retail strategies across all social platforms for a large retail brand or media company.
• Retail & E-commerce Knowledge: Strong background in retail and e-commerce, with an understanding of how social media integrates with sales funnels, product launches, and editorial content and video.
• Content Creation Expertise: Experience working cross functionally with editorial, creative, video, and marketing teams to produce shoppable content. Proficient in Adobe Creative Suite, Figma, Premiere Pro, and Airtable.
• Data-Driven Mindset: Strong analytical skills with the ability to track, analyze, and report on key performance metrics.
• Cross-Functional Collaboration: Demonstrated ability to collaborate with diverse teams (editorial, marketing, e-commerce, influencers) to ensure cohesive strategies that align with broader business goals.
• Creative & Strategic Thinking: Ability to think strategically about content and campaigns, while also being creative in product integrations and storytelling that resonates with target audiences.
• Trend Awareness: Up-to-date knowledge of the latest trends in social media, e-commerce, and retail, with the ability to adapt quickly to new tools, technologies, and platform features.
• Social Media Expertise: In-depth understanding of how to craft, edit, and optimize content for different platforms.
• Social Publishing & Scheduling: Manage scheduling and publishing of content across various platforms (e.g., Instagram, TikTok, Twitter/X, Facebook, Pinterest) using tools like Later, Sprout Social, or native platform tools. Maintain an organized publishing calendar to ensure consistency and optimal posting times.
• Product Tagging & E-commerce Integration: Tag products effectively in posts and videos to facilitate a seamless shopping experience. 

• Possesses an entrepreneurial spirit
• Thinks strategically and analytically
• Pushes for creative and out-of-the-box ideas
• Action-oriented
• Drives results
• Cultivates innovation

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.