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Patient Account Specialist

Overview

Opportunities for you!

  • Free Continuing Education and certification including BLS, ACLS and PALS
  • Tuition reimbursement, education programs, and scholarships
  • Vacation time starts building on Day 1, and builds with your seniority
  • 403(b) retirement plan with up to 8% matching contributions 
  • Free parking and electric charging
  • Great food options with on-demand ordering

 

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more? Click here.

Responsibilities

Accountabilities 1. Screens accounts for accurate billing information.2. Bills and follows up on primary and secondary claims in an accurate and timely manner while meeting productivity targets. Re-files claims as needed.3. Reviews professional bills for appropriate charges.4. Completes all third party claims per regulations of the payor.5. Processes and transmits electronic claims to third party payors.6. Identifies and processes debit/credit adjustments and refunds as required.7. Reviews accounts in work queues for proper financial information and authorization.8. Contacts insurance companies, government agencies, or responsible party when appropriate.9. Achieves departmental goals, such as maintaining accounts receivable days, or demonstrates acceptable progression to goal(s).10. Verifies accuracy of payer allowances received from third party payors and follows up in a timely manner.11. Appeals denied claims in a timely manner per payor regulations.12. Coordinates and works with clinical operations team.13. Assists all CHP Revenue Cycle departments with backlogged work queues.14. Performs vital project work on a regular basis as needed. Tasks required could include in-depth analysis of root cause denials, back-tracing payment and billing information. Works with the Information Systems department to determine new rules, edits or programming build. Assists in identifying holds or issues with electronic transmissions and communicates findings to leadership.15. Communicates with leadership on all things related to payor changes and/or issues.16. Maintains written processes and workflows for Professional billing and follow up.17. Maintains appropriate account documentation on billing and follow up activities.18. Works with leadership to identify potential month end closing problems or potential denial expenses.19. Performs other job-related duties as assigned.

Qualifications

Education• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required• Associate's Degree in Accounting, Office Management or related field preferred Experience• 2 years of billing and accounts receivable follow up experience in a healthcare business office required• Professional billing (PB) experience preferred

Disclaimers

• Pay ranges listed are an estimate and subject to change.• If any bonuses are noted, they are only applicable to external hires meeting criteria.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Community Health System is a private, not-for-profit, health system that employs more than 10,000 people. We've grown a lot since 1897 and we're not done yet. We're on a path toward becoming the model for excellence in healthcare, locally and nati...

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Full-time, onsite
DATE POSTED
June 24, 2025

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