HNS Administrative Assistant

Date Opened: Friday, June 06, 2025 12:00 AM

Close Date: Saturday, June 21, 2025 12:00 AM

Department: Housing & Neighborhood Services Department

Salary: $23.26 - $29.08 Commensurate with Experience

SUMMARY

The Community Engagement division of the City of Charlotte’s Housing and Neighborhood Services department is a recognized leader in the area of empowering residents and youth to engage through leadership development and proactive community improvement through our model of information sharing, inclusion, planning, resource delivery and celebration of community efforts.

The Administrative Assistant provides technical and organizational support under the supervision of the Community Engagement Division Manager. The Administrative Assistant is responsible for task and project-oriented work for the Division and a variety of work for the Division Manager, including managing calendars and meetings, developing presentations, researching policy and programs, and creating and managing data. The AOII has considerable contact with community-based organizations, corporate and nonprofit representatives, consultants, City officials, and City staff.

Major Duties and Responsibilities:

• Responsible for assisting the Division Manager with scheduling committee, board, and staff meetings, as well as managing Council, City Manager’s office, Department Head, public requests, and staff assignment follow up
• Coordinate special events
• Responsible for performing complex data entry, compiling reports, transcribing meeting minutes, and creating correspondence
• Assist staff with research, data collection, analysis, and report generation, including summarizing information from reports, workshops, questionnaires, and other resources 
• Provide administrative support and monitoring for special projects
• Provide information in person and by telephone regarding community engagement programs and activities to both internal and external customers
• Serve as back up payroll approver for the Community Engagement Division Manager
• Provide contract monitoring and payment processing as needed
• Manage and reconcile P-card transactions
• Assist Division Manager and staff with travel and conference registration and reimbursements
• Assist Youth Programs with data and administrative support
• Perform other related duties as assigned
   

Knowledge, Skills & Abilities:

• Ability to work independently and establish and maintain effective working relationships while exhibiting a positive attitude
• Ability to communicate effectively both verbally and in writing
• Extremely detail oriented with strong organizational, problem solving, research and analytical skills
• Ability to handle confidential information professionally
• Prioritize and carry out multiple tasks and responsibilities with limited supervision
   

Preferred Qualifications:

• Working knowledge of government and non-profit resources
• Knowledge of Photoshop, Graphic Design and Munis

• Bilingual (English/Spanish)

Minimum Qualifications:
 

High School diploma with one year of relevant work experience or an associate’s degree. Must be proficient using Microsoft Office

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov, call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.