Care Coordinator - Gastroenterology/Inflammatory Bowel Disease

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Care Coordinator - Gastroenterology/Inflammatory Bowel Disease

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

DDSI/Gastroenterology-Main Campus Hospital

                      

Job Code

T99128

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join our team at Cleveland Clinic and experience world-class healthcare at its best. Named one of the top digestive disease centers in the nation, our Digestive Disease and Surgery Institute (DDSI) is the first of its kind to unite all specialists in gastroenterology and hepatology, bariatric surgery, colorectal surgery, hepato-pancreato-biliary and transplant surgery, and nutrition within one unique, fully integrated model of care. This innovative model of care is aimed at optimizing the patient experience. Here, you can work with a team of talented caregivers that provide the most advanced, safest and clinically proven treatments of the gastrointestinal tract. 

As a Care Coordinator in the DDSI/Gastroenterology Department, you will serve as an integral member of a multidisciplinary care team, facilitating the delivery of comprehensive, coordinated care to a defined patient population. This role is responsible for the longitudinal management of patients with chronic conditions and the episodic coordination of care for those undergoing surgical interventions. Emphasis is placed on proactive outreach, individualized care planning, and seamless transitions across care settings. The primary objectives of this position include the promotion of optimal health outcomes, reduction of avoidable emergency department utilization and hospital readmissions, and enhancement of the overall patient experience through effective communication, continuity of care, and a commitment to excellence in service delivery.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m., up to 2 days work from home.

A caregiver who excels in this role will:

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 

• Provide care and disease management coordination.  

• Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  

• Utilize assessment skills, risk assessment tools and technological tools to identify patients with care needs and manage populations. 

• Conduct comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  

• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  

• Serve as a liaison and advocate for patients and families.  

• Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  

• Identify barriers, facilitate solutions, and connect others to community resources.  

Minimum qualifications for the ideal future caregiver include:   

• Graduate from an accredited school of Professional Nursing 

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) 

• Three to five years of nursing experience 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s of Science in Nursing (BSN) 

• Specialty certification 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.

• Requires corrected hearing and vision to normal range.

• May requires some exposure to communicable diseases or bodily fluids.

• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities