Key Account Manager, Global Services

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

This is where you collaborate to achieve results!

As a Key Account Manager, you take pride in representing Baxter and building the new business pipeline for Global Services. Your keen understanding of our deep portfolio of products and having the ability to develop, advance and grow new business opportunities impacts our ability to build unique solutions to meet the needs of customers. Supported equipment include Baxter pumps, beds, stretchers, lifts, OR tables, and vitals/cardiology machines. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs.

Your Team

As our Key Account Manager, you partner with Marketing to develop a target list and work with IDN Directors, Associate Directors of Strategic Solutions and Account Executives to engage in funnel development, advancement opportunities and ultimately solutions for the East Region. You enjoy working cross functionally and at all levels of the healthcare organization in break into new accounts and expand customer relationships. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.

What you'll be doing

• Leading efforts to segment and identify target accounts by partnering with cross functional team members across global business unit's marketing and account teams to drive funnel generation and funnel advancement activities.
• Engaging in account planning activities to identify key account customers and decision makers, establishing relationships, developing deal strategy, crafting deal structure, and implementing strategic plans.
• Providing marketing with feedback on customer and marketing intelligence, and ideas for new service offerings and value propositions to further expand and grow Global Services.
• Developing and communicating monthly, quarterly, and annual commercial strategies and plans to accomplish profitable revenue growth. Monthly funnel analytics based on deal stage.
• Increasing the new business knowledge and skills across the Global Services Commercial organization, which may include leading training sessions, coaching TBMs on opportunities, and the development of a new business framework or playbook to gain new business and expand current accounts.
• Continually meeting with customers to develop relationships, understand their needs, and proactively address potential issues. Building and managing relationships with major hospital systems, IDN’s.
• Crafting and maintaining a collaborative, performance-based culture, consistent with the Baxter commitment and focused on achieving profitable revenue growth. Mentoring and developing sales personnel in accordance with the established sales and organization competences.
• Effectively transitioning client relationships to the Service TBM once customer is on-boarded and established so that TBM can continue to cultivate business.

What you'll bring:

• Bachelor’s degree required; MBA preferred.
• 7 years of experience in sales with at least 5 years of experience in the Acute Care/Hospital capital equipment or service space; additional experience with Acute Care rental therapy products ideal.
• Experience in building and managing relationships with major hospital systems and IDNs highly preferred
• Ability to travel 50-75% (air and car)
• History of outstanding performance results with possessing the ability to lead, delegate, drive performance and communicate effectively with diverse groups
• Ability to problem solve and possessing a strong business sense including working knowledge of business financials, structuring the financial aspects of a sales package and outline the benefits of products and services to health system executives.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $68,000 to $156,000 plus an annual commission target. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.