TCW Deputy Program Manager

Description

SUMMARY: The Tribal Child Welfare Unit Deputy Manager is responsible for leading prevention and child welfare work through a sub-regional service delivery model. This position will work closely with, guide, and supervise CFSS III’s in each sub-region to address the safety and wellness of tribal children, families, and communities, using cultural values, tools, and methods. With oversight from the Tribal Child Welfare Unit Manager, the Sub-Regional Manager will ensure that all services meet the needs of each unique sub-region successfully.

PERFORMANCE REQUIREMENTS: include the following. Other duties may be assigned.

•  Develop a strong knowledge of the Indian Child Welfare Act and Child Welfare in Alaska.
•  Hire, train, and supervise Sub-Regional CFSS III and CFSS I.
•  Coordinate and facilitate relevant training opportunities for mid-level supervisors and front-line staff.
•  Track and monitor staff training and development.
•  Assist and/or lead projects focused on improving and expanding sub-regional Child Welfare Services.
•  Lead sub-regional teams in planning and coordinating prevention efforts related to fostering healthy and safe children, families, and communities.
•  Oversee the case management of children in tribal custody for AVCP compacted Tribes.
•  Track and monitor high volumes of ICWA case work, reports, filing systems, information.
•  Respond to clientele with requests for service, assistance, and information with a high level of professionalism and customer service.
•  Coordinate and facilitate relevant training opportunities for Tribal Councils.
•  Facilitate meetings with Tribal Councils to ensure understanding of complex CINA cases and the options available to Tribes.
•  Assist with the development and maintenance of departmental policies and procedures to maximize access and delivery of program services.
•  Assist with services relating to State foster care licensing, relative searches for placement, and home safety evaluations.
•  Attend court hearings, Team Decision Making meetings, or any other meetings related to CINA cases as needed to advocate for Tribal positions.
•  Develop and maintain positive working relationships with partners such as OCS, Court System personnel, attorneys, service providers and Tribal Councils.
•  Travel to regional communities to support staff, and help coordinate various events such as prevention activities, community outreach opportunities, and family reunification efforts.
•  Utilize various computer programs to track and maintain data, budgets, and time studies.
•  Maintain strict confidentiality of the department and clientele.

Requirements

SUPERVISORY RESPONSIBILITIES

•  Directly supervise sub-regional staff using one-on-one meetings, team meetings, and direct communication.
•  Interview, hire, train, and evaluate employees.
•  Practice open communication with staff to enhance job satisfaction and overall morale.
•  Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
•  Ensure staff have the tools and training required to effectively do their jobs.

ACCOMODATIONS:

The position requires the ability to carry out the noted essential job duties as outlined above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Deputy Manager.

EDUCATION:

High school diploma or GED is required. Bachelor’s degree in a related field from an accredited university or a minimum of three (3) years of supervisory experience in child welfare or related field is required.

REQUIREMENTS: To perform this job successfully, the individual should have knowledge of

•  Word processing software, e-mail, and calendaring software such as Microsoft Office.
•  Must be willing to travel regularly to villages within the AVCP region as well as out of region.

RELATED SKILLS:

•  Ability to plan, organize, and manage time well.
•  Ability to work independently.
•  Clear written and verbal communication.
•  Fluency in Yup’ik/Cup’ik is preferred but not required.
•  Familiarity with Yup’ik/Cup’ik lifestyles and the AVCP region is preferred.
•  Strong interpersonal skills to work effectively with individuals, families, and service providers.