Senior Manager - Digital Portfolio Management - job 1 of 6

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Primary Responsibilities:

• Develop and implement a comprehensive Privacy program management framework that supports coordination and clear tracking among workstreams, key activities and milestones. 
• Establish a clear 3-year Privacy plan and roadmap, with emphasis and urgency on year one milestones.
• Collaborate and engage with diverse set of stakeholders to spearhead Privacy workstreams and programs (Global Privacy, Information Security, General Counsel, business units, others)
• Track progress against key program milestones and risks including creation of presentation views for executive review. 
• Facilitate communication between project teams, ensuring alignment with organizational objectives.
• Establish key performance indicators (KPIs) for project success and monitor their achievement.
• Demonstrate ability to lead discussions on project plans to ensure various stakeholders understand decisions and approval processes.
• Communicate scope changes, resourcing, and financial implications to senior management and other stakeholders in a clear and timely manner.
• Actively identify gaps in project plans and educate the team on finding closure.
• Take ownership and accountability of the program with the ability to act independently.
• Maintain positive demeanor and “can do” attitude.

Qualifications:

• Has demonstrated ability to lead discussions on project plans to ensure various stakeholders understand tradeoffs and approval process.
• Instinctive project management acumen: attention to detail along with ability to keep the big picture in perspective, both proactive and adaptable, ready, and willing to handle challenges.
• Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders.
• Exceptional communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience. Ability to create decks and materials to communicate at senior levels concisely, clearly, and consistently.
• Proven ability to manage multiple demands successfully within a matrixed organization.
• Team player comfortable working collaboratively to resolve challenges in a demanding environment.
• Enjoys solving large and complicated problems.
• 8+ years of experience with significant project management experience required.
• Global financial services or consulting project management experience preferred.
• Experience leading or supporting privacy programs or projects preferred.
• Bachelor's degree in Business, Management, or a related field.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.