Senior Project Manager (Product Partnerships)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (BR)

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing entertainment clients.

As a Senior Project Manager, you will be instrumental in ensuring the efficient execution of partnership programs across Latin America. You'll navigate a multifaceted role, from orchestrating content placements and contributing to business reviews to managing data and resolving operational challenges.

Role: 

• You'll spearhead the content placement pipeline for designated Music & Premium and Living Room offerings across assigned Latin American markets, aligning internally sourced leads with external partner placement opportunities.
• You'll structure incoming content placement leads from content/marketing teams into a clear, quarterly calendar for partner communication.
• Proactively identify potential content placement opportunities within target markets by leveraging key cultural events, holidays, and major sporting schedules.
• Escalate any significant gaps identified in the content placement pipeline to relevant internal stakeholders for timely resolution.
• Implement approved content placements by providing all necessary specifications and assets to both partners and internal cross-functional teams.
• Oversee the ordering, delivery, and review of content assets, ensuring they meet the required partner specifications and design standards.
• Collaborate with content and marketing teams to acquire additional information or implement necessary revisions requested by device partners (with internal support).
• Obtain the required approvals from relevant content stakeholders and/or creators before proceeding with placements.
• Systematically track and monitor live content placements, capturing visual evidence (screenshots) and meticulously recording performance results.
• Maintain a well-organised and structured repository to track all confirmed placements across various business units and markets.
• Follow up with partners to secure placement screenshots and gather crucial performance metrics.
• Analyse performance data within a tracking matrix and disseminate monthly insights to inform future execution and process improvements.
• Communicate details and provide screenshots of confirmed placements to relevant content teams to foster engagement and support for future campaigns.
• Assist in the planning of quarterly business reviews with key partners by compiling relevant data and contributing to the development of presentation materials.
• Collaborate internally to align on key discussion points for upcoming partner meetings (with internal support).
• Gather necessary information related to relevant topics from various cross-functional teams.
• Prepare initial drafts of documents and implement necessary revisions based on feedback.
• Address and resolve operational issues with existing partners to ensure a smooth and uninterrupted workflow.
• Communicate effectively with partners to fully understand the nature and scope of any operational challenges.
• Coordinate the development and implementation of solutions with the support of relevant cross-functional teams (with internal support).
• Verify the successful implementation and effectiveness of the proposed solutions with partners.
• Document the steps and outcomes of troubleshooting processes for future reference by the internal team.

You:

• 8+ years of experience within the digital marketing and/or technology industry, ideally with exposure to content operations, project coordination, or partnership support.
• Demonstrated ability to manage operational processes and coordinate with multiple stakeholders.
• Experience with data management, reporting, and utilising relevant productivity tools (or a strong aptitude to learn quickly).
• Exceptional communication skills, capable of engaging effectively with both internal and external stakeholders across various levels.
• Strong organisational skills and meticulous attention to detail in managing information and processes.
• The ability to be proactive, resourceful, and maintain a positive attitude in a dynamic environment with evolving needs.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment with many stakeholders.

• Exceptional verbal and written English communication and presentation skills to effectively support the diverse LATAM markets.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.