Technical Program Manager (Data & AI), Remote

This Technical Program Manager (TPM) role will be a critical partner to our Analytics, Product, Engineering Teams, ensuring predictable delivery of our rapidly growing AI initiatives. Reporting to the Senior Director of Technical Program Management, you will be instrumental in accelerating our AI strategy and execution.

As the AI Technical Program Manager, you will lead programs by: 

1. Driving creation, tracking, and communication of strategic and achievable quarterly plans with all involved delivery teams.

2. Managing program operations and lead complex, multi-stakeholder project management.

3. Implementing governance structures to manage risks and drive decision-making.

4. Contributing to organization-wide initiatives to lessen operational burden of our teams.

• Strategic Planning and Alignment:
• Collaborate with key stakeholders to align clear goals with overall business strategy, product strategy, and organizational goals.
• Develop and implement plans that prioritize and organize initiatives based on business priorities, available resources, and dependencies.
• Core Project Management:
• Manage project plans, deliverables, and communication across multiple stakeholders for special projects as assigned.
• Facilitate communication and collaboration among cross-functional teams, ensuring transparency and alignment with predefined goals.
• Risk Management and Control:
• Identify and manage risks, including dependencies, trade-offs, and potential roadblocks.
• Develop and implement control plans to address at-risk goals, ensuring proactive mitigation and resolution strategies are in place.
• Performance Measurement and Analysis:
• Evaluate and measure progress against key performance indicators (KPIs), service level agreements (SLAs), and other critical business results.
• Analyze data to surface opportunities, risks, and trends, providing actionable recommendations to enhance overall program effectiveness.

• 5+ years progressive experience in operations, project or program management.
• Bachelor’s degree or equivalent work experience.

• Track record of driving process improvement and/or change management.  
• Exceptional written and verbal communications skills.
• Ability to work in a fast-paced environment and manage multiple priorities; strong analytical skills/mindset.
• Self-starter with strong interpersonal skills.
• Experience in healthcare technology.
• Product Development Specific Experience:
• Deep understanding of product development lifecycles, software development methodologies (Agile, Scrum, Kanban) and understanding of engineering processes.
• Proven ability to work effectively with cross-functional teams, including roles such as AI researchers, software engineers  and product managers.
• Ability to translate technical concepts to non-technical stakeholders and vice versa.
• Proficiency in project management and collaboration tools commonly used in software development, such as Jira, Confluence, or GitHub.
• Understanding of the specific risks associated with software development projects and the ability to develop and execute risk mitigation plans.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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