Senior Manager, Affiliate Marketing - job 5 of 14

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.

The Affiliate channel sits on the Demand Generation team, within USCM, as part of the paid Center of Excellence, which includes Paid Media and Paid Search, with a mission to drive intent & conversion of qualified applicants in the competitive digital landscape. Affiliate is a dynamic, complex, and nuanced channel that plays an important and strategic role across USCM as a top growth lever.

The Senior Manager will play a critical role in developing and implementing the strategy, planning and tracking of Affiliate Marketing – one of the largest channels in offsite digital.

This is a great opportunity for candidates who want to innovate and further strengthen their strategic thought leadership and digital marketing skills. It provides a chance to be at the forefront of digital innovation and growth, working with a strong group of affiliate partnerships, developing new partnerships, capabilities, and other exciting projects.

The successful candidate will bring a highly analytical, creative and flexible growth mindset to the role, while being extremely organized, proactive and tenacious, and must have the demonstrated ability in influencing, collaboration, and strong leadership.

Responsibilities:

• Nurture relationships with our top strategic affiliate partnerships through influence and negotiation abilities to efficiently enhance and deliver value
• Define marketing strategies and execute deliverables through internal & external processes
• Analyze levers to influence affiliates including pricing, positioning and merchandising
• Oversee forecast and bounty strategy for the partner portfolio to deliver investment efficiency while supporting strategic demand generation
• Collaborate with cross-functional stakeholders including Product, Go To Market, Analytics, Technologies, Legal and Compliance
• Operate with a compliance-first mindset, proactively identifying risk and driving strategic solutions
• Lead 1 high performing direct report

Qualifications:

• 5+ years of experience with digital marketing and/or partnership experience; prior people leadership experience preferred
• Strong partnership management skills required with proven track record to influence & negotiate
• Demonstrated cross-functional collaborator, with consistent record to mobilize, prioritize and influence across internal & external partners
• Critical thinker that is highly analytical and has strong attention to detail, with the ability understand and strategically distill data into digestible insights, recommendations and commentary
• Strong communications skills, both written and verbal, in a highly-visible environment and with ability to tell a story leveraging qualitative and quantitative evidence
• Strategic and creative problem solver with a passion for challenging the status quo with a positive “roll-up your sleeves” attitude
• Works well under pressure, energetic, flexible, self-motivated and proactive, with the ability to balance multiple priorities with tight deadlines

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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