Manager-Compliance - job 2 of 50

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’ Global Financial Crimes Compliance (“GFCC”) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization.

The GFCC Risk Management Team is responsible for risk management and program health monitoring, and facilitates alignment across GFCC and broader stakeholder teams in managing and overseeing the financial crimes compliance programs that it owns, which include GFCC metrics and reporting, risk and control self-assessments (“RCSAs”), the Customer Risk Rating (“CRR”), Money Laundering Risk Assessment (“MLRA”), and business ownership of the platform capabilities that support the CRR and Enhanced Due Diligence (“EDD”) programs.

Role of Manager, GFCC Controls & Compliance

As GFCC embarks on a modernization journey to enhance its platform capabilities, as the enterprise undergoes an uplift to the Operational Risk Management framework, and as the expectations of our regulators continue to grow, we need to ensure that our Financial Crimes program continues to be effective and efficient globally. The successful candidate will be responsible for overseeing GFCC’s control environment by coordinating execution of the RCSA process, which involves identifying, assessing, aggregating, mitigating, and reporting on operational and compliance risks that impact GFCC processes globally. The candidate will play a strategically important role by partnering with all GFCC process owners to proactively identify risks, strengthen and thoroughly document the control environment, coordinate control testing, and develop reporting to accurately and transparently monitor the strength of the control environment. They will have a proven ability to work collaboratively across functions simultaneously and to thrive in a changing environment.

Responsibilities

• Manage the development of GFCC RCSA(s) under the new Operational Risk Management framework
• Promote deep, department-wide understanding of the RCSA framework, to support successful roll-out, ongoing maintenance, and enhancements
• Coordinate risk identification for GFCC program areas by managing regulatory change management processes, compliance risk assessments, new product reviews, and other ad-hoc assessments/refreshes
• Oversee control development, documentation, mapping, and testing activities for GFCC program areas
• Ensure issues, events, testing, and audit or regulatory findings appropriately inform control assessments
• Envision and develop leadership and committee reporting to illustrate the strength of the GFCC control environment and residual risks
• Develop and oversee regulatory business self-testing, control monitoring, and key risk indicator inventories
• Manage audit and regulatory exam requests

Qualifications

• 5+ years of proven experience and a track record of success in a compliance, risk management, audit, or control management role
• Decisive self-starter with high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment
• Strong management, collaboration, organizational, and interpersonal skills with ability to motivate and engage stakeholders
• Strong strategic thought leadership, and ability to navigate ambiguity and proactively anticipate and address challenges
• Excellent communication skills, both written and verbal, with proven ability to develop impactful communications and presentations to senior leadership, regulators, etc.
• Exceptional attention to detail and organizational skills, an extremely positive “can-do” attitude and a personal brand that is known for delivering win-win solutions
• Strong skills with Microsoft Office products including Excel and PowerPoint
• Experience performing risk and control assessments, developing controls, testing controls, and/or working knowledge of eGRC tools (e.g., Archer) is preferred
• Working knowledge of Anti-Money Laundering (AML), Sanctions, and/or Anti-Corruption obligations is preferred
• Bachelor's degree required; advanced degree (including JD) or Certified Regulatory Compliance Manager (“CRCM”) preferred

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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