Executive Administrative Assistant - Global Regulatory Exam Lifecycle Management Team - job 1 of 11

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

The Global Regulatory Exam Lifecycle Management (RELM) team in Global Risk and Compliance is responsible for setting standards, tracking, and reporting regulatory activities.  RELM supports the lifecycle of regulatory exams and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. We partner closely with all parts of the business – from senior decision makers to their teams – to support local examinations/assessments conducted by local regulators.

The Executive Administrative Assistant is a critical member of RELM who provides organizational support and ensures that the team’s logistical needs are met and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for the VP/Head of Global RELM and three VP direct reports; activities include calendar, travel, and expense management. In addition, the EA will support each of the VP's teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement.

Key responsibilities include: 

• Calendar management across time zones  
• Coordinating and leading all aspects of internal meetings, including reserving space, audio and visual setup, catering, and production of meeting materials when applicable
• Planning and hosting of VP site visits/team events, including travel arrangements, conference room reservations, catering/restaurant reservations, and team building activities
• Supporting the on-boarding and off-boarding of colleagues, including coordinating first/final days, and arranging for workspace, laptops, phones, Corporate Cards, office supplies, and all HR administration
• Owning the procurement process for laptops, phone, and office supplies
• Ensuring timely processing and tracking of expense reports and invoices
• Maintaining headcount reporting, organizational charts, and department distribution lists
• Handling travel arrangements including air, hotel, transfers, and agendas
• Supporting department finances and report requests

The successful candidate will have and/or be able to:

• Desire to understand the goals of the team and the relative importance of various partners and what they do
• Strong work ethic, highly self-motivated, and understands the need to be a teammate
• Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting priorities
• Excellent organizational skills with attention to detail and ability to handle confidential information with discretion

Required Qualifications: 

• Proven experience supporting senior executive leaders in a fast paced and highly matrixed environment 
• Prior experience with networking with key stakeholders to build and maintain high-impact relationships across all areas of the organization
• Prior experience with Microsoft Outlook, Excel, Word, PowerPoint, Concur, Ariba Buyer and other administrative platforms

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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