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Director - Compensation Consulting - job 1 of 3

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

This role will be responsible for driving key Business outcomes by focusing on attracting and retaining top talent, enabling business results and strengthening brand presence through compensation consultation.  This role will also be responsible for advising on and developing potential compensation program changes as well as leading key aspects of the annual compensation review process which includes administration of merit, bonus and equity planning for colleagues. In addition, this role will be responsible for leading multiple strategic compensation initiatives that are linked to our Colleague Value Proposition. These initiatives will be aimed at continuing to develop a compelling and differentiating Total Rewards strategy.

This incumbent will be the global compensation lead for one or more lines of business, providing overall strategic compensation consultation and support to Colleague Strategic Partners and business leaders. The position will report into the Vice President, Global Compensation.

How will you make an impact in this role?

  • Drive key business priorities linked to CEG strategic priorities. Oversee and provide overall strategic compensation consultation and support for lines of business including
    • Advise, develop, and lead the execution of potential compensation program changes

    • Enhance value of “core compensation talent processes” like offers, job evaluations, mid-year and salary surveys, custom compensation studies, benchmarking and pay structure development

    • Responsible for the management of all aspects of annual and year-end compensation review including administration of merit, and bonus and equity planning for employees across applicable lines of business

  • Play a key role in enhancing program education, optimizing compensation programs, and driving process efficiencies

  • Leverage external market insights and internal analytics to strengthen total rewards offerings

  • Oversee and consult with Colleague Strategic Partners and other CEG and business leaders in developing strategic compensation solutions and supporting pay offers (base, bonus and equity) for new hires, internal promotes, etc.

  • Serve as a lead role in year-end process planning, execution, and process change enablement

  • Lead, deliver, and be a thought partner on the delivery of strategic priorities across Global Compensation

  • Develop, leverage, and maintain relationships with Colleague Strategic Partners, Centers of Excellence, our Senior Leadership Team and other CEG and business stakeholders to drive key business outcomes

  • Lead strategic initiatives aligned to Total Rewards strategy including, but not limited to, pay range enhancement, benchmarking methodology, Total Rewards education, etc. 

Minimum Qualifications

  • 7-10 years of professional Human Resource experience with a minimum of 5 years of proven compensation experience

  • Undergraduate degree or equivalent experience

  • Demonstrated experience in both market and global line of business compensation

  • Robust analytical skills to leverage external market insights and internal to inform decision making

  • Excellent Excel and Powerpoint skills

  • Demonstrated ability to attract, manage, and develop a high performing team; ability to influence behavior both with and without direct authority

  • Strong interpersonal and communication skills to interact with all levels of a global organization and diverse cultures; ability to connect, influence, and advise business leaders

  • Ability to use data to develop insights, make decisions, create solutions, tell a story and drive continuous improvement

  • Ability to work collaboratively across teams; strategically focused on continuous improvement and growth.

  • Attention to detail, action oriented, and adept at working in a fast paced, growing organization

  • Ability to take initiative, work within ambiguous situations and deal with issues and subject matter in ways that sometimes requires considerable sensitivity, discretion and judgment

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$167500 / YEARLY (est.)
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$130000K
$205000K

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 7, 2025

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