Product Communications Coordinator
Company Description
About Us:
At Messa Sync, we’re more than just a logistics and operations company — we’re a team that values precision, accountability, and performance. With years of experience serving partners across industries, we deliver tailored warehouse and distribution solutions to keep businesses moving efficiently. Our mission is to support our clients' supply chains with dependable, scalable, and innovative services that drive results.
Job Description
Job Description
We are currently seeking a Product Communications Coordinator to join our Birmingham team. This role is responsible for developing, implementing, and maintaining effective communication strategies around our product offerings. The ideal candidate will work closely with product, marketing, and customer service teams to ensure consistent messaging across all internal and external channels.
Responsibilities
Develop and coordinate communication plans for product launches and updates
Write and edit product messaging, FAQs, technical sheets, and internal briefs
Collaborate with cross-functional teams to gather insights and ensure accurate product representation
Support the execution of marketing campaigns tied to product initiatives
Maintain product documentation and communication guidelines
Monitor and analyze the impact of communication efforts
Assist in managing product training content for internal stakeholders
Qualifications
Qualifications
Bachelor’s degree in Communications, Marketing, Business, or a related field
2+ years of experience in product communications, marketing, or a similar role
Strong written and verbal communication skills
Ability to translate complex product details into clear and engaging content
Proficiency in Microsoft Office Suite and familiarity with project management tools
Strong organizational skills and attention to detail
Ability to work both independently and within a collaborative team environment
Additional Information
Benefits
Competitive annual salary: $56,000 – $66,000
Professional growth and development opportunities
Health, dental, and vision insurance
Paid time off and holidays
Supportive and inclusive team culture
Opportunity to contribute to impactful product storytelling
Average salary estimate
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