Client Service Associate - job 1 of 9
Company Description
About Us
At Beloform Craft, we specialize in crafting customer-focused solutions that combine innovation, reliability, and precision. Our mission is to elevate client engagement through meaningful communication and consistent service excellence. Located in the heart of Atlanta, our team is committed to creating a supportive work environment where professionals can grow and thrive.
Job Description
Job Description
We are looking for a dedicated and professional Client Service Associate to join our team in San Antonio, TX. The ideal candidate will serve as a primary point of contact for clients, ensuring seamless communication, prompt resolution of inquiries, and a superior client experience from start to finish.
Responsibilities
Serve as the first point of contact for clients, responding to inquiries and providing detailed information about our products and services
Coordinate client requests with internal departments to ensure timely and accurate delivery
Maintain up-to-date client records and documentation
Support client onboarding and follow-up processes
Resolve service issues with a professional and client-focused approach
Assist in tracking client satisfaction and identifying areas for service improvement
Provide administrative support related to client service operations
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor’s degree preferred
Minimum of 1-2 years of experience in customer service or client relations
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to manage multiple tasks and work in a fast-paced environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Professional demeanor and a client-first mindset
Additional Information
Benefits
Competitive salary ($50,000 - $55,000 per year)
Opportunities for professional growth and advancement
Supportive and collaborative work environment
On-the-job training and skill development
Paid time off and company holidays
Health and wellness support options
Average salary estimate
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