Client Service Associate - job 1 of 8
Company Description
About Us
At Next Comms Talk, we specialize in innovative communication strategies that connect businesses with their audiences in meaningful ways. We are dedicated to helping brands craft impactful messages and execute dynamic campaigns that drive results. As a growing team of creative thinkers and strategic planners, we are passionate about delivering value through clear, compelling communication.
Job Description
Job Description
We are seeking a reliable and motivated Client Service Associate to join our team in New York. This position is ideal for someone who enjoys working closely with clients, ensuring satisfaction through excellent communication and problem-solving. The ideal candidate will have a strong attention to detail, the ability to manage multiple client accounts, and a passion for providing top-tier service.
Responsibilities
Serve as the primary point of contact for assigned clients
Address client inquiries, resolve issues, and provide updates in a timely and professional manner
Monitor and manage client accounts to ensure service quality and satisfaction
Coordinate with internal departments to fulfill client needs and deliver solutions
Assist in onboarding new clients and maintaining accurate records
Collect feedback to improve processes and services
Prepare regular reports on client activity and satisfaction
Qualifications
Qualifications
High school diploma or equivalent; associate’s or bachelor’s degree preferred
Proven experience in client services, account management, or related roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to work independently and as part of a team
Detail-oriented with strong problem-solving skills
Additional Information
Benefits
Competitive salary: $56,000 – $65,000 annually
Opportunities for career growth and skill development
Collaborative and professional work environment
Full-time, Monday to Friday schedule
Ongoing training and internal advancement opportunities
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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