Job Description

The Director of Product, POS & Store Systems is responsible for multiple product teams. Reporting to the Sr Director, eCommerce Strategy, the Director translates the overarching product strategy into actionable roadmaps, ensuring product execution remains aligned with business objectives.

This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina. Flexibility for occasional travel may be required. 

Essential Duties and Responsibilities include the following: other duties may be assigned:

• Translate the enterprise product vision into actionable strategies and roadmaps for product teams. Define initiatives and epics. Coordinate product teams to execute the work.

• Ensure that product development remains customer-centric and aligned with evolving market needs and business value.

• Enable collaboration across teams to ensure execution stays aligned with product priorities and resolve interdependencies. Report on the health and progress of product teams to the Product Leader and contribute to executive-level insights.

• Monitor delivery progress, risks, and key performance metrics to ensure successful execution across product teams.

• Make prioritization and investment decisions for product teams and support enterprise-level funding and resource planning.

• Coach and mentor Product Managers to build strong product capabilities and drive agile maturity across product teams.

• Champion a product-led culture focused on collaboration, agility, innovation, and outcomes.

QUALIFICATIONS:

• Product Management: Expertise in product lifecycle management, including ideation, development, launch, and post-launch optimization.

• Customer Insights: Ability to leverage customer feedback and data to inform product decisions and enhance user experience.

• Performance Management: Skill in the recruitment, development, management, and motivation of their team, planning developmental experiences tailored to individual needs, providing constructive feedback, driving outcomes, and identifying where coaching is needed.

• Data Analytics: Skill in leveraging data to inform product decisions, identify trends, and measure product performance.

• Agile Methodologies: Experience with Agile product development methodologies, lifecycle management, and business case development.

• Passion for Customers: Help Team Members understand how their work and performance impacts customers downstream.

• Decision Making: Proactively seek information that helps decision making process. Guides others in decision making process.

• Motivate Others: Make all Team Members feel like they are a part of the company’s mission; Uncover and address what individuals need to be more satisfied and engaged at work; Create a climate in which people want to do their best.

• Lead Change: Show optimism through change and provides clear guidance. Is sensitive to how change impacts others. Manage product adoption through change management, training and support.

• Collaborate Cross Functionally: Build relationships and break down silos to increase collaboration across teams and establish streamlined work processes.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Merchandising, Business Administration, Finance or related field of study; or equivalent combination of education and/or experience.

• Minimum 10+ years in a fast-paced retail company successfully launching products in enterprise technology. Prior experience managing a modern web-based platform to host B2B applications for clients. General experience with venue box office operation, POS payment processing, and supporting EMV/NFC hardware applications. Proven ability to manage multiple projects involving internal and external clients. Prior experience working with geographically distributed teams is highly desired.

• Ability to simplify difficult problems into solvable tasks. Fluent with agile software development methodologies. Experience being looked to as a thought leader and an advocate for change. Fluency with data analysis, A/B Testing, and statistics. Some hands-on experience with programming or SQL.

Company Overview: 

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. Advance operates 5,000 stores branches in the United States, Puerto Rico, and the U.S. Virgin Islands. The Company also serves independently owned CarQuest branded stores across these locations in addition to Mexico and various Caribbean Islands. When you join our team, you become one of 60,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities, and each other every day.  

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here: https://jobs.advanceautoparts.com/us/en/benefits  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class. 

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