Graduate Admissions Specialist - job 1 of 3

About Ross University School of Medicine

Ross University School of Medicine (RUSM), an Adtalem Global Education institution, expands access and opportunity to students on the path to becoming skilled physicians who are determined to make an impact in global communities. RUSM has graduated more than 15,000 alumni who practice in the U.S. and Canada. Located in Barbados, RUSM promotes equitable educational access through the Access and Inclusion in Medicine (AIM) Scholars Program to advance equity in healthcare through diversity and inclusion and to directly impact underserved communities by decreasing health disparities in the U.S. RUSM is accredited by the Caribbean Accreditation Authority for Education in Medicine and Other Health Professions.

In our U.S. locations, we operate on a hybrid work model with a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit medical.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.

The Graduate Admissions Specialist plays a crucial role in attracting and nurturing prospective medical students. You'll be at the forefront of the admissions process, connecting with potential students from inquiry to application. In this dynamic role, you'll: Become a medical school champion: Represent Ross University School of Medicine and American University of the Caribbean with enthusiasm, building relationships and generating interest from prospective students. Craft a seamless student journey: Guide potential students through the application process, answering their questions and providing exceptional customer service via phone calls, text messages, and email. Spark excitement for medical school: Collaborate across departments to develop and participate in engaging events and initiatives that attract top medical talent. Embrace continuous learning: Stay up-to-date on trends in medical education and contribute to ongoing process improvement strategies.

Responsibilities

• Cultivate relationships with prospective medical students, building trust and fostering program interest.

• Conduct outreach campaigns via calls, emails, interviews and webinars, exceeding Service Level Agreements (SLAs).

• Develop and execute contact strategies utilizing open-ended questioning to understand student needs.

• Manage the medical student inquiry pipeline, nurturing leads and progressing them through the admissions funnel.

• Support recruitment efforts by participating in events, building relationships with university pre-med advisors and personnel.

• Analyze enrollment funnel data and KPIs to identify trends and optimize outreach strategies.

• Contribute to building and maintaining a robust student pipeline through effective recruitment strategies.

• Process and manage inquiries, ensuring accurate record-keeping and adherence to Service Level Agreements (SLAs).

• Engage prospective students through open-ended questioning and clear communication to understand their needs and goals.
• Performs other duties as assigned
• Complies with all policies and standards

• Bachelor's Degree College degree in a relevant field (Communications, Marketing, Business, Education) Required.
• 3+ years Experience in Lead Generation or Student Recruitment Required.
• 2+ years Experience working in a fast-paced, target-driven environment Required.
• Experience in the higher education industry Preferred.
• Strong communication skills (written & verbal) with a focus on active listening and open-ended questioning.
• Relationship management expertise, fostering trust and rapport with prospective students and university partners.
• Proficiency in outreach strategies including phone, email, and webinar execution.
• Ability to manage and prioritize multiple tasks effectively in a fast-paced environment.
• Experience with outreach strategies and enrollment funnel management.
• Collaborative spirit, working effectively with colleagues across admissions and university relations.
• Proactive and results-oriented, exceeding goals and driving student recruitment efforts.
• Ability to travel to attend recruitment events.
• Strong problem-solving and critical thinking skills.
• Adaptable and quick learner with a willingness to embrace new technologies.
• A passion for higher education and a commitment to student success.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $50,000.00 and $70,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation