Ecommerce Operations Specialist - job 1 of 2

E-Commerce Operations Specialist 

Overview

We are seeking a detail-oriented, tech-savvy E-Commerce Operations Specialist with hands-on experience in marketplace management, SEO, and AI-powered tools. 

This role requires a blend of operations knowledge and advanced digital marketing  strategies, including leveraging AI for competitive SEO performance. 

The ideal candidate will be proactive, resourceful, and committed to maximizing product visibility across all sales channels.

• Create and optimize product listings on Amazon, eBay, Shopify, and other platforms using AI tools where applicable
• Implement and refine SEO strategies using both traditional and AI-powered methods (e.g., ChatGPT, SurferSEO, Jasper)
• Conduct keyword research and competitor analysis using AI-based SEO tools
• Analyze website data and marketplace trends to enhance product positioning and performance 
• Perform ongoing SEO audits of our website, including meta content updates using AI
• Maintain and grow marketplace operations, including inventory updates, shipping compliance, and promotional planning
• Monitor and report on site traffic, keyword performance, and customer feedback
• Develop and track marketing campaigns using Google Analytics, GA4, and Looker Studio
• Manage digital assets, including visuals and SEO-compliant descriptions
• Ensure platform listings are visually appealing and aligned with the latest algorithmic requirements
• Manage customer communications, feedback resolution, and operational reporting

• Demonstrated experience managing e-commerce operations across Amazon, eBay, and Shopify
• Proven track record in SEO strategy and execution, including familiarity with AI tools
• Working knowledge of ChatGPT, Jasper, Gemini, SurferSEO, Clearscope, Frase, Ahrefs, SEMrush, Screaming Frog, and GA4
• Excellent written communication skills and ability to generate AI-powered product copy
• Strong understanding of Google’s SEO content policies and AI compliance best practices 
• Proficiency in Microsoft Office Suite and marketplace tools
• Detail-oriented multitasker with the ability to prioritize and meet multiple deadlines
• Excellent communication, problem-solving, and customer service skills

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com. #LI-NS1