Clinic Clerk - Clinic
The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail are some of the required tasks.
Education / Skills Required:
- High school Diploma required, with emphasis on business courses preferred
- Experience in a busy office setting with customer exposure. (Health care field preferred.)
- Comprehension of medical terminology
- Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management
- Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort
- Ability to work outside the normal working hours as volume demands
- Ability to communicate effectively and diplomatically in writing and verbally
- Ability to work collaboratively in an ever-changing environment to assure delivery of quality customer service
- Projects a professional image in appearance and behavior
- Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously
- Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used)
- Ability to maintain strict confidentiality
Average salary estimate
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