Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Employer: United Services Automobile Association
Tasks: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Leads teams on project management, system change management, business rules and analysis and development, product development, product maintenance, service delivery and changes to existing systems/applications. Ensures change control processes and procedures encompass and/or adhere to enterprise or industry guidelines or best practices. Reviews post implementation documentation for lessons learned and recommends procedural or process updates for future initiatives. Provides subject matter expertise in development of creative solutions for business requirements or product offerings; advises on strategic and tactical solutions. Works with LOBs, vendors, and other internal resources to define business requirements and coordinate system enhancements to achieve LOB, CoSA or enterprise objectives. Analyzes options to determine best course of action to resolve or prevent future system outages or production issues. Presents recommendation and executes required actions. Provides guidance to staff and assists management with workflow/workload schedule. Summarizes insights from analysis and use findings to develop business rules. May telecommute.
Requirements: Will accept a Bachelor’s degree in Financial Management, Information Management, Information Studies, Electronics Engineering or related field followed by 6 years of progressive, post-baccalaureate experience in the job offered or in a related occupation. Alternatively, will accept a Master’s degree in Financial Management, Information Management, Information Studies, Electronics Engineering or related field and 4 years of experience in the job offered or in a related occupation. Position requires:
Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288
Relocation assistance is Not Available for this position.
This position is eligible for the Employee Referral Program.
#DNP
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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WHAT WE STAND FOR No matter how many years we’re in business or how many members we serve, our core mission and the values that inspired it never change. Our mission is to stand with our members and be there for them and their families by facili...
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