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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for leading and supporting organizational change initiatives to maximize teammate adoption. This role will partner closely with the Teammate Enablement team to land change successfully through innovative communications, training, and more.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.  

1.       Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan.

2.       Develop and execute change management strategies and plans that support project implementation and organizational transformation.

3.       Conduct impact analyses, assess change readiness, and identify key stakeholders.

4.       Create communication plans to ensure consistent messaging across the organization.

5.       In partnership with Teammate enablement, design training programs and materials to support change initiatives.

6.       Collaborate with project managers, and key stakeholders to integrate change management activities into project plans.

7.       Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed.

8.       Provide coaching and support to leaders to help them guide their teams through change.

9.       Identify and manage anticipated resistance and develop mitigation tactics.

10.   Will serve as an individual contributor with ownership of multiple complex change initiatives and lead by influence

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Bachelor’s degree in a business-related field, or equivalent education and related training
2.    10 years of experience in consulting, project management or process improvement related role.
3.    Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments.
4.    Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
5.    Advanced understanding of process improvement methodologies (e.g., Six Sigma) 
6.    Experience with Waterfall and Agile project management methodologies
7.    Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
8.    Strong organizational skills and attention to detail.
9.    Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership 
10.    Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
11.    Ability and willingness to learn and adapt as the needs of the job change
12.    Demonstrated proficiency in computer applications, such as Microsoft Office software products
13.    Ability to travel as needed, occasionally overnight

Preferred Qualifications:
1.    Ten years of experience in the financial services industry or consulting
2.    Project Management Professional (PMP) Certification
3.    Process Improvement Professional (e.g. Six Sigma certification)
 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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