Customer Success Onboarding Specialist
Skills
- Excellent communication skills
- Problem-solving abilities
- Customer service experience
- Ability to multitask and prioritize
- Training design knowledge
Responsibilities
- Coordinate and manage the onboarding experience for new clients.
- Conduct remote training sessions with clients.
- Collaborate with internal teams to ensure smooth onboarding.
- Maintain detailed records of customer interactions.
- Address and overcome clients’ unique product concerns.
Education
- High school diploma or equivalent
Benefits
- 100% company-paid medical insurance for employees
- Access to dental, vision, and life insurance
- 15 days PTO that increases with tenure
- Paid Sick Time
- 401K Plan access
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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