Call Center Virtual Assistant
Skills
- Bilingual (English/Spanish)
- Customer service experience
- Call center experience
- Strong performance-based metrics background
- Case Management software experience
Responsibilities
- Screen telephone calls before transferring to the assigned legal team.
- Persistently monitor all incoming calls and update our system.
- Follow up on missed calls and pending inquiries.
- Take accurate notes.
- Write emails, transcribe notes, research legal documents, and create spreadsheets.
Education
- High school diploma or equivalent
- Experience in a related field
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Catered lunches
- Complimentary parking
- Paid time off
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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