Technical Inside Sales - Municipal & Industrial Valves

Description

*This role is with Atlantic Valve & Equipment, a division of Tencarva Machinery Company.

About Atlantic Valve: Founded in 2010, Atlantic Valve & Equipment provides valves, ductile iron fabrications and fittings, and other liquid handling equipment to the municipal and industrial water/wastewater markets of Virginia, North Carolina, South Carolina, Maryland, Washington, D.C. and West Virginia.

About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is an equipment distributor, engineering and design partner, ISO 9001 manufacturer, and full-service repair center. Serving thousands of customers across the industrial and municipal segments, Tencarva's various divisions cover 17 states and provide end-to-end, tailored solutions for complex systems within the fluid/solids handling and water/wastewater sectors. Our service offerings include system analysis and design, application engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings.

Role Summary: Provide support to Atlantic Valve's sales team, partnering closely with customers, distributors, supply houses, MROs, etc. Coordinate and project-manage all aspects of the sales process, including price inquiries, bids, reviewing project scope and product specs, bill of materials, purchasing, purchase orders, shipping, installation logistics, etc.

Essential Duties and Responsibilities include the following:

• Manage and respond to heavy inflow of customer price inquiries
• Work closely with Atlantic Valve's sales team and all manufacturers to develop a scope of supply and pricing based on bid documents (specifications and plans). In some cases, this may require the ability to interpret the technical requirements of specifications and complete material takeoffs for our manufacturers' use. Review vendor scopes for accuracy.
• Once purchase order(s) are received, act as the main point of contact on a project for the customer and internal stakeholders, including sales, manufacturers, distributors, the service department, and the accounting department.
• Communicate with all manufacturers regarding pricing, product specs, product availability, and lead times.
• Prepare submittals internally or review all vendor-provided submittals for consistency with bid documents. Manage the submittal approval process, following up with customers or vendors as needed to ensure the project stays on track.
• Once approval is received, manage the release of equipment for production and ensure it is consistent with the approved submittal and purchase order. Communicate ship dates with customers, providing updates as needed.
• Compile operations and maintenance manuals for equipment being supplied to meet the requirements of contract documents.
• Coordinate with the customer and our service department to confirm that the equipment is ready for start-up. Write field service scopes of work and compile the required datasheets/manuals for our technicians to use in the field.
• Review start-up reports with the sales engineer and provide the customer with the final documentation package (manuals, reports, etc.) as required by the contract to close out the project.
• Throughout the project, ensure key project documentation and correspondence are saved and organized for future reference.
• Maintain a sense of urgency and be proactive in resolving customer or vendor requests or questions.
• Understand how to prioritize tasks; responsible for multiple projects simultaneously, all at various stages of completion.
• Other duties as assigned by management.

Requirements

Education and/or Experience: Bachelor’s Degree is preferred, ideally in Engineering or Construction; or 3-5 years of project management experience in a similar industry environment; or equivalent combination of education and experience. 

Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred qualifications are below:

• 3+ years of relationship management experience partnering with industrial and/or municipal distributors, supply houses, manufacturers, end-users, engineering firms, subcontractors, etc. 
• 3+ years of Inside Sales and/or Project Management experience is preferred, ideally within either industrial markets or the public water/wastewater sector. 
• The ideal candidate should ideally have some exposure to / experience with 3-D modeling software (e.g. CAD, SolidWorks, etc.)
• Hands-on mechanical work experience and/or hobbies is a plus. 

Language Skills: Must have the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Computer Skills: To perform this job successfully, the individual should have basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software. The ideal candidate should ideally have some exposure to / experience with 3-D modeling software (e.g. CAD, SolidWorks, etc.)

Physical Demands: The physical demands described herein represent those that an employee must meet to successfully perform this job’s essential functions. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is regularly required to sit and talk or hear. The employee occasionally must stand, walk, use hands to finger, handle, or feel, use a keyboard, and reach with arms and hands. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described herein represent those an employee encounters while performing this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is primarily exposed to an office environment but is occasionally exposed to warehouse/shop conditions. The noise level in the work environment is usually quiet.

 Benefits Highlights

• Paid Time off, including 10 holidays
• Bonuses
• Health Insurance, including medical, dental, vision, disability, and life
• 401(k) & Profit Sharing
• Employee Assistance Program

The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes.

Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.