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Enterprise Customer Success Manager - job 1 of 2

TaxBit, founded in 2018, is transforming the digital asset landscape with its groundbreaking SaaS platform for tax reporting and compliance. We're searching for a Customer Success Manager to nurture and expand relationships with enterprise clients.

Skills

  • Account management experience
  • Understanding of financial services and crypto
  • Strong communication skills
  • Data-driven mindset
  • Problem-solving abilities

Responsibilities

  • Own and grow deep client relationships across a portfolio of TaxBit’s largest accounts
  • Drive successful customer business outcomes such as renewals and satisfaction
  • Advocate for customer success, managing feedback loops with Product and Engineering teams
  • Collaborate cross-functionally to ensure seamless customer experience
  • Prepare presentations for executive stakeholders

Education

  • Bachelor’s degree in a relevant field
  • MBA preferred

Benefits

  • Competitive cash compensation
  • Equity options
  • Comprehensive benefits package
  • Flexible working model
  • Discretionary time off
  • Paid parental leave
  • Fertility benefits
To read the complete job description, please click on the ‘Apply’ button
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CEO of TaxBit
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Austin Woodward
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Average salary estimate

$135000 / YEARLY (est.)
min
max
$110000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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TaxBit is backed by the world's leading investors in cryptocurrency and fintech. This foundation sets us up for many years to come to fulfill our mission of enabling widespread cryptocurrency adoption by automating the regulatory hurdle of tax com...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$110,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 17, 2025

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