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Payer Enrollment Specialist

About Tava

If you could spend your time doing something truly meaningful, chances are you’d choose work that could change people's lives for the better. At Tava Health, that's exactly what we do every day. Tava Health is a Series B startup focused on scaling access to behavioral healthcare. We make meaningful connections between providers and clients accessible and easy by partnering with organizations to bring high-quality mental health care to their employees, members, and communities.

About the Role

As our clinical network rapidly expands, we’re seeking a Payer Enrollment Specialist to oversee the insurance enrollment process for both our existing and incoming clinicians. In this role, you’ll ensure smooth and accurate insurance applications, manage submissions, resolve payer issues, and maintain up-to-date provider information across directories. You’ll also collaborate with internal teams and serve as a key point of contact for our providers. This is an exciting opportunity for a detail-oriented individual with experience in credentialing, a knack for working independently, and a passion for contributing to a meaningful mission while growing your career.

Responsibilities

  • Preparing applications for various insurance payers (Commercial and Medicaid insurance) and ensuring they are submitted accurately and on time

  • Monitoring the status of applications, following up with payers, and resolving any issues that arise during the enrollment process

  • Serve as a point of contact for providers, answering questions about the enrollment process and addressing any issues or concerns

  • Maintain provider demographic changes with payer directories

  • Support with Payer Roster maintenance, submission, and audits

  • Collaborate with other teams within the organization

  • Maintains confidentiality of all provider and credentialing-related information

  • Other duties, as assigned

Requirements

  • Bachelor’s degree; preferred

  • A minimum of 2 years of credentialing or enrollment experience

  • A minimum of 2 years of medical practice business office experience

  • High attention to detail and accuracy

  • Able to work independently and focus for extended periods

  • Computer literate with proficiency in web-based products and the ability to learn new applications easily

  • Excellent written and oral communication skills

  • Experience working remotely; preferred

Why You’ll Love Working at Tava

  • Competitive salary and stock options

  • Free Tava mental health benefit for you and your family

  • Medical and dental insurance for you and your dependents

  • Monthly HSA contributions

  • Generous PTO and paid holidays

  • Paid parental leave

  • Work from home flexibility

  • Weekly team lunches

  • Opportunity to shape a growing company and culture

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*For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Nevada, North Carolina, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Tennessee, Texas, Virginia, and Utah.

Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future.

All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses.

Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at [email protected]

Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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Full-time, remote
DATE POSTED
June 25, 2025

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