Graduate Student Specialist IV - job 1 of 2

Responsibilities 

Graduate Student Services and Customer Support 

• Manages guidance to students, staff, and faculty on the basics of Grad School facilitated fellowship and award requirements and directs or refers appropriately, customers with procedural concerns.  

• Manages and provides detailed guidance to graduate student fellows on matters related to the disbursement terms of their individual fellowships and awards and fellowship/assistantship transitions. 

• Performs other duties as assigned. 

Processing Documents and Reports 

• Processes official University graduate student documents related to a student’s matriculation through a graduate program, funding, fellowships, and other requests.  

• Processes and exports needed reports for review of data and research.  

• Serves as the Grad School Scholarship Administrator responsible for posting approximately $10 million in annual fellowship/scholarship/award and tuition and fee payments. 

• Serves as the Alternate Coordinating Official for the NSF Graduate Research Fellowship Program (GRFP) under the direction of the Associate Provost and Dean of the Graduate and Professional School. 

Communications 

• Manages communications with students, staff, and faculty in areas involving graduate student fellowships and awards.  

• Contributes to the development and maintenance of fellowship and award content on the Grad School website and the Grad School monthly eNewsletter.   

• Serves as liaison with and maintains positive effective working relationships with campus divisions including Scholarships and Financial Aid, Benefit Services, International Student Services, Tax and Compliance, Academic Accounting & Business Services, and Student Business Services.  

• Collaborates with other team members to support graduate student recruitment and efforts to enhance graduate school programs. 

​ Business Process and Procedure 

• Collaborates with Grad School staff and leadership in the nomination and selection process for Grad School facilitated fellowships such as Avilés-Johnson, Dissertation, F3,  IDP Merit, and Pathways.  

• Manages retention of graduate student fellowship records including fellowship/grant type, contact information, financial information, start and end dates, deferrals, reinstatements, and any individual awardee notes regarding special circumstances.  

• Provides management/functional assistance to Grad Staff on business procedures and University systems used for financial award posting.  

• This position supports training and development of new team members and serves as a backup for responsibilities including processing reimbursements for research and presentation grant awards, requests for non-resident tuition waivers, and tracking GREAT Program supplements. 

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Training and Workshops 

• Provides management/functional assistance with efforts coordinated by the Graduate and Professional school such as New Graduate Student Orientations, professional development activities, fellowship workshops, awards ceremonies, Grad Advisor Workshops, Grad Advisor Development Sessions, and commencements

• Manages and engages efforts to assess, improve, and streamline operations

Who We Are

Texas A&M University's Graduate and Professional School strives to enhance graduate experiences and development of all students, personally and professionally, foster and facilitate interdisciplinary intercollegiate graduate programs and research activities, as well as provide the highest quality support for services to advance creative scholarship and scientific inquiry. Our vision to achieve recognition as a leader in support of graduate education through innovation, exceptional service and commitment to excellence.   For more information, please visit our website: grad.tamu.edu.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatically enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

• Living Well, a program at Texas A&M that has been built by employees, for employees

Our Commitment 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.