Qualifications:
Good understanding of the Networking (Routing and switching) across multivendor
solutions. In addition experience delivering Professional services in the IT infrastructure
domain is preferred.
Industry Experience 5-8 years in managing the aspects of remote delivery in the
professional services delivery
In-depth knowledge of Aruba Network switches, features, and functionalities.
Work on end-to-end solutions for enterprise campus and data center networks,
incorporating Aruba's CX 8325 switches. Strong analytical skills to diagnose and resolve
complex storage-related issues.
Well recognized industry certification beneficial, ACMX, CCIE/CWNP preferred.
Excellent problem-solving and troubleshooting abilities.
Strong communication skills, with the ability to clearly convey technical information to
both technical and non-technical stakeholders.
Technology:
Aruba CX 8325
Switching: VLANs (802.1Q, VTP), DHCP, multicast, L2/L3, aggregation techniques,
spanning tree (PVST+), LACP, etc.
Routing: OSPF, BGP, MPLS, VRF, EIGRP, route policies
Security: 802.1x, NAC, radius, TACACS+, ACL’s, etc.Linux/ Solutions,
Virtualization (VMware) with NSX
Good knowledge on Operating systems,
Business Skills:
Demonstrate strong written and verbal communication skills
Demonstrate business judgment, decision making skills, negotiating skills, time-resource
management, complex problem solving, in-depth product knowledge, creativity, teamwork,
knowledge of quality processes, political astuteness and sensitivity in dealing with diverse
cultures and ability to learn quickly.
Experience in interacting/Supporting Level 1 Support teams and customers
Must be a team player and show ability and willingness to motivate and support other
engineers
Key Responsibilities:
Strong understanding of LAN and WLAN networking protocols and technologies, including
switching, routing and security is required..
Provide expert-level support for complex network issues, collaborating with cross-functional
teams to resolve problems promptly.
hands-on experience with Aruba Central, Security Service Edge (SSE), and ClearPass, focusing
on network security, wireless infrastructure, and network management solutions.
Perform initial diagnosis and basic troubleshooting of:
-Port connectivity issues
-Link flaps
-Device status (up/down)
Coordinate with vendors or OEM TAC (Aruba/HPE) for RMA or known issue identification when
instructed.
Support routine tasks such as patch management, backups, and firmware checks under
supervision
Assist in maintaining physical network infrastructure (cable checks, LED status, console access,
etc.).
Stay updated on Aruba OS-CX CLI basics and assist in minor configuration verifications.
Excellent verbal and written communication skills
Experience in troubleshooting in a technical environment
Excellent analytical and problem-solving skills
Software and hardware knowledge of Vmware ,computing and storage
Able to lead resolution activities with escalated customers.
Ability to mentor new agents and contribute to technical action plans.
Help in root cause analysis of defects/issues and facilitate product release/roll-out
Work closely with development teams to identify and resolve problems
Talworx is an emerging recruitment consulting and services firm, we are hiring for our client whichis an American multinational information technology company based in Spring, Texas. It is a business-focused organization which works in servers, storage, networking, containerization software and consulting and support. HPE was ranked No. 107 in the 2018 Fortune 500 list of the largest United States corporations by total revenue
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