Network Security Operations Engineer (L3)

Sunscrapers is a technology consultancy that empowers finance and healthcare leaders to succeed by leveraging cutting-edge software, data, and AI.

We combine world-class engineering, deep industry expertise, and proprietary know-how to deliver innovative, high-impact solutions. Specializing in software engineering, DevOps, data engineering, and data science, we design and build AI-powered data platforms and web applications tailored to each client’s unique needs.

Trusted by over 60 clients across the US, UK, and beyond, we consistently maintain a 4.9/5 client satisfaction rating, with partnerships averaging five years or more.

The project:

We are carrying out the project for our client, an American private equity and investment management fund - listed on the Forbes 500 list - based in New York.

Role Overview: The Network Security Operations Engineer L3 is a critical role within the Cybersecurity team, with the dual responsibilities of operational excellence and driving forward-looking engineering improvements. This role is designed for individuals who have strong network security operational experience, and a proven track record of prior engineering delivery.

Key Responsibilities:

• Provide L3 Operational Support for complex operational issues, troubleshoot and resolve issues.
• Design, configure, and manage advanced network security solutions, including Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security capabilities.
• Continually refine and improve support methodologies, standardizing operational practices and creating detailed documentation.
• Employ infrastructure-as-code (IaC) and automation techniques, particularly Terraform, to streamline the provisioning, configuration, and management of network security tools and environments.
• Conduct in-depth analyses of network traffic patterns and security logs with SIEM tools (e.g., Splunk).
• Support Network Security Infrastructure focusing on patch and lifecycle management.

What's important for us?

• At least 7 years of direct, hands-on experience in Network Security Operations, with a significant focus and exposure to engineering enhancements.
• Experience with Zscaler ZIA & ZPA, Palo Alto Firewalls
• Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), and Tufin/Algosec (Firewall Orchestration)
• Hands-on experience with public cloud providers (AWS preferred) and cloud infrastructure management.
• Experience with infrastructure-as-code frameworks (e.g., Terraform Cloud) or ability to write automation scripts and web services (Python, Bash).
• Strong understanding of network protocols and information security best practices.
• Good understanding of enterprise architecture, including endpoint, network, and cloud-based systems.
• Experience with SIEM (Splunk) technologies, event correlations, query management, and custom detections or experience with observability platforms (Grafana)
• B.S. in Information Technology, Computer Science, or a similar technical program.

Soft Skills:

• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
• Strong analytical, problem-solving, and excellent documentation and organization skills.
• Ability to self-organize, prioritize activities independently, and manage uncertainty effectively.
• Experience managing stakeholder expectations in the delivery of projects.
• Adaptability and continuous learning: proactive approach to self-education and flexibility to pivot strategies in response to new information or changing environments.
• Attention to detail: able to thoroughly review configurations and policies, identifying gaps in solution designs prior to implementation.

What do we offer?

• Working alongside a talented team of software engineers who are changing the image of Poland abroad
• Culture of teamwork, professional development and knowledge sharing (https://www.youtube.com/user/sunscraperscom)
• Flexible working hours and remote work possibility
• Comfortable office in central Warsaw, equipped with all the necessary tools for conquering the universe (Macbook Pro, external screen, ergonomic chairs)

Sounds like a perfect place for you? Don’t hesitate to click apply and submit your application today!