256-16 IT Field Engineer
Job Title: Traveling IT Field Engineer
Location: Statewide (Virginia)
Duration: 1 Year Contract (with potential for full-time hire in July 2026)
Travel: Required 3–4 days/week, including overnight stays
Vehicle: State vehicle and gas card provided
License: Valid Driver’s License required
About the Role
We are seeking a Traveling IT Field Engineer to support four regional laboratories and ten regional offices across the state. This role is ideal for a tech-savvy, customer-focused professional who enjoys travel and hands-on technical work.
Key Responsibilities
- Provide on-site support for:
- PC and software installations
- Printers and peripherals
- Logitech Teams meeting spaces
- Wired and wireless networking (basic support)
- Collaborate with VITA for advanced network configurations (DHCP, DNS, routers, firewalls)
- Use IT Service Management (ITSM) systems to manage tickets and prioritize tasks
- Deliver end-user support and training with a friendly, professional demeanor
- Assist in modernizing lab equipment to integrate with CoreOne LIMS
- Travel across the state 3–4 times per week, including overnight stays as needed
- Submit travel expenses weekly for reimbursement per state policy
Additional Information
- Work Schedule: 40 hours/week with potential for flexible hours to minimize overtime (pre-approval required)
- Travel Reimbursement: Meals and incidentals reimbursed per GSA and DOA State Travel Policy
- Vehicle Maintenance: Managed through state fleet services
- Professionalism: Contractor must maintain a professional appearance
- Future Opportunity: Eligible to apply for full-time role in July 2026 (no guarantee of hire)
Skill Required/Desired
- Advanced computer skills (PC, peripherals, network support - Required 2 years
- Troubleshooting hardware/software issues - Required 2 years
- Customer service and communication skills - Required 2 years
- Project multitasking and time management - Required 2 years
- MS Word, Excel, Outlook proficiency - Required 2 years
- Analytical and decision-making skills - Required 4 years
- Network administration knowledge (DHCP, DNS, routers, firewalls) - Desired 2 years
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