Digital Solutions Manager

Role Overview

As a natural communicator and problem-solver, you thrive on Execution. You’re also an expert at deploying digital innovations and technology as you build strong, collaborative relationships.

Sodexo is seeking a Digital Solutions Manager to join our Marketing team, supporting the Universities and K-12 Schools segments. This is an exciting opportunity for a strategic thinker and natural communicator who thrives on execution and innovation. In this role, you’ll lead the deployment of digital solutions and technologies that elevate the consumer experience and drive operational excellence. Acting as a key connector between corporate stakeholders and on-site operators, you will ensure the successful adoption, optimization, and scale of digital tools across a dynamic and growing portfolio.

This is a highly collaborative role focused on driving mobile commerce adoption, leading digital deployments, managing cross-functional relationships, and delivering impactful results.

*This position will require up to 50% travel,  and the candidate ideally resides in the regional area for which they will support in the United States!*

What You'll Do

• Lead end-to-end deployment and execution of digital innovation tools (including the Everyday App, robotics, mobile commerce platforms, and more) at Sodexo-operated sites across your assigned region.

• Act as a regional ambassador for digital transformation, ensuring each campus is supported throughout implementation and adoption.

• Partner closely with internal stakeholders (Product, Service Ops, Marketing, Menu, Tech, Field Ops) to align on business goals and successful deployment strategies.

• Deliver training and support to field teams and operators; troubleshoot issues, escalate when needed, and provide feedback for future product iterations.

• Track, analyze, and report on digital adoption KPIs, mobile transactions, and user experience to drive consumer engagement and organic growth.

• Serve as a subject matter expert for Sodexo’s digital innovation portfolio, sharing expertise and best practices internally and externally.

• Provide business continuity support, ensuring on-site teams are confident and prepared to operate digital solutions independently.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Excellent communication and influencing skills, with a natural ability to connect, align, and lead across diverse stakeholder groups.

• Proven experience managing digital deployments or operational rollouts at scale—especially within multi-unit or enterprise-level environments.

• Strong project management and change management capabilities, with the ability to prioritize competing demands and navigate ambiguity.

• Analytical thinking and a solution-oriented mindset, able to troubleshoot tech-based solutions and interpret data to inform decisions.

• Familiarity with B2B2C environments; past experience managing vendor/client relationships is a plus.

• A flexible, growth-oriented attitude, and comfort with a high-travel position (up to 50%).

• Experience in mobile commerce, digital marketing, or operations technology is preferred.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Functional Experience - 3 years