Staff Front-End Software Engineer - job 1 of 3

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What You Will Do in This Role:

As a Staff Engineer on the UX Engineering Platform team, you will work with a talented group of developers to build next-generation technologies on the ServiceNow cloud platform. This team is responsible for the innovation, features, and architecture that make ServiceNow a powerful platform used by many Fortune 500 companies. You will have the opportunity to work with cutting-edge technologies such as mobile development, UI component libraries, predictive intelligence, workflow & automation, and developer tools & IDEs.

• You will directly impact our customers' productivity by building features that enable them to work more efficiently.
• You will engineer highly interactive, scalable web-based application UIs that can handle complex application requirements.
• You will leverage your experience with modern web experiences, performance optimization, architecture, and object-oriented design to push the boundaries of our platform.
• You will improve existing user interfaces to enhance interactivity, intuitiveness, performance, and overall user satisfaction.
• You will create tools, libraries, and frameworks to enable other developers to build upon.
• You will collaborate with teams across the organization to streamline application development and deployment.
• You will work closely with UX designers and back-end developers (services and database teams) to ensure seamless integration and interactivity—or take a full-stack approach and use our platform to build the back-end services and data models you need.
• You will apply new technologies and innovations to enhance the functionality of the platform.
• You will help deliver an outstanding experience for our customers.
• You will be part of a team that is leading the evolution of our platform’s user interfaces.

To succeed in this role, you should have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• In using AI Productivity tools such as Windsurf, Cursor, Etc 
• 8+ years of experience in the software industry
• A passion for software development and problem solving
• Experience designing and implementing highly interactive user interfaces for high-traffic web applications
• Proficiency with JavaScript libraries such as AngularJS, Bootstrap, React, Node.js, jQuery, and Prototype
• Familiarity with technologies like AJAX, JSON, HTML, XML, CSS, SOAP, REST, and their associated frameworks
• Experience with Java or another object-oriented programming language
• Experience with relational databases and SQL
• Strong written and verbal communication skills
• Experience with open-source technologies like Linux, Apache/Tomcat, and MySQL
• A Bachelor’s or Master’s degree in Computer Science or a related field (optional but preferred)

FD21

For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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