Director, Project Management Office (PMO)

Who we are:

At RCL - Reitmans (Canada) Limited, we live and breathe fashion and customer experience every day. We believe that fashion is about more than just style — it's about empowering our customers with the confidence to shine when it matters most.

Whether through bold ideas at the design table or seamless experiences in our stores and digital channels, our goal is to create unforgettable moments. With a strong portfolio of brands and a passionate, creative team, we constantly reimagine what’s possible in fashion retail.

Position Overview

Reporting to the Chief Financial Officer (CFO), the Director, Project Management Office (PMO) is a key senior leadership role at Reitmans (Canada) Limited (RCL). This individual will lead the corporate PMO function, overseeing the planning, execution, governance, and successful delivery of strategic, cross-functional projects.

The Director will manage a team of project professionals, external partners and collaborate with departments across the organization to drive initiatives forward. This includes leading major enterprise-wide projects related to technology, business process transformation, and physical infrastructure and equipment upgrades.

A core responsibility of this role is to establish and uphold project governance frameworks, ensuring consistency in project management practices, effective risk management, and alignment with organizational objectives. The Director will play a key role in enabling informed decision-making and driving accountability across all project portfolios.

Key Responsibilities

• Leadership and Strategy: Provide strategic leadership and direction to the PMO team, fostering a culture of excellence, continuous improvement, and strong project governance. Ensure alignment with the organization’s overall strategic priorities by developing and driving a PMO strategy focused on proactive planning, flawless execution, transparency, and measurable delivery.
• Project Governance: Establish and maintain standardized project management methodologies, tools, and best practices, ensuring consistency across all initiatives. Oversee adherence to established governance frameworks to support effective project execution and accountability.
• Portfolio Management: Oversee the management of the project portfolio, managing initiatives based on resource availability, risks and technology.  Monitor and report on the status of projects, ensuring timely delivery and effective risk management. Establish and report Key Performance Indicators that reflect progress and potential future issues.
• Resource Allocation: Manage the allocation of resources, including staff, budget, and technology, to support the successful execution of projects. Collaborate with department heads to ensure the optimal utilization of all key resources and address any capacity constraints.  Ensure that all key subject matter experts are identified across the organization and contribute to the related projects at the right time.  Coordinate sequencing of both resources and project plans to cover IT, people and process (including change management) deliverables.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including executive leadership, department heads, and external partners. Communicate project status, risks and issues effectively, ensuring transparency and stakeholder buy-in.  Develop processes and tools to address and negotiate any potential conflicts.
• Team Development: Develop and mentor PMO team members, ensuring they have the skills and competencies needed to deliver high-quality project management services. Recruit and train staff as needed, while fostering a collaborative and supportive environment that promotes continuous learning and professional growth.
• Performance Measurement: Define, track, and analyze key performance indicators to assess the PMO’s effectiveness and efficiency. Conduct regular performance evaluations of project execution and implement corrective actions when needed to ensure delivery of expected outcomes, benefits, and overall project success.

Qualifications

• Bachelor’s degree in business administration, management, technology, or a related field is required. Master's degree or professional certification is a major asset.
• Minimum of 10 years of experience in project management, with at least 5 years in a senior leadership role. Proven experience in managing complex, cross-functional projects and leading a PMO is essential.
• In-depth knowledge of project management methodologies, standards, and best practices. Familiarity with industry-specific regulations and compliance requirements. Understanding of financial management principles and budgetary control.
• Proven leadership, communication, and interpersonal skills, with the ability to inspire teams and influence stakeholders at all levels.
• Demonstrated capability to translate business objectives into actionable project plans, while developing and implementing robust governance frameworks and processes. Proficient in project management tools and software, with strong problem-solving and decision-making abilities to navigate complex project challenges.
• Demonstrated strong customer focus by consistently delivering high-quality services and solutions that meet the needs of both internal and external stakeholders.
• Effective verbal and written communication skills in both English and French, with the ability to articulate complex concepts clearly, confidently, and concisely to diverse audiences.

What Sets Us Apart:

• Ultimate flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
• Well-being first: Access a comprehensive benefits program designed to take care of you.
• Flexible time off: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
• Exclusive discounts: Enjoy 50% off regular-priced items from Penningtons, Reitmans, and RW&CO.
• Referral rewards: Refer friends and earn a bonus for helping us grow our talented team.
• Growth opportunities: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

If this inspires you…let’s talk. Send us your resume today! 

By the way, did you know that RCL - Reitmans (Canada) Limited has several hundreds of stores all across Canada and three fashion apparel banners? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference. 

There are many ways to wear a career at RCL! #ReadytoRCL 

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience. 

We thank all applicants. Only selected candidates will be contacted.

#LI-Hybrid