Change Manager - IT/Systems

• Creates strong internal partnerships and trust across all levels of Qualtrics
• Learns the goals and processes of each business team, predicting change impact by identifying their interdependencies
• Articulates complex ideas in the right level of detail for various audiences
• Recognizes what each audience needs to hear, know, see, and feel for effective change execution
• Leads through influence on cross-functional teams
• Aptitude for identifying, analyzing, and resolving issues and risks that may arise during the program, employing creative solutions and critical thinking to overcome obstacles

How You'll Grow

• Continuous exposure to C-suite interactions and decision-making
• Ability to develop knowledge and expertise across many functions of the organization
• Opportunity to influence decision-making at the highest level of the organization on the most strategic initiatives that will underpin the success of Qualtrics

Things You'll Do

• Enable effective transformation execution by developing and orchestrating change management strategies for global high-priority programs
• Conduct change impact assessments to identify and mitigate risks. Develop and implement sponsor roadmap and resistance management plan
• Foster company-wide employee engagement throughout the transformation by creating an effective communication plan and assets
• Develop Qualtrics’ change management capability by mentoring functional leaders in change management best practices
• Enable fast adoption of new internal process designs by creating effective training plans and materials
• Work with the central transformation team to creatively solve complex problems across the company. Actively counsel with the team to inform the right priorities and approach

What We're Looking for on Your Resume

• Experience managing change in large organizations or high growth companies
• Exceptional listening and communication at all levels, with cross-functional audiences
• Leading through influence on cross-functional teams in a complex, fast-paced environment
• Demonstrates effective collaboration, transparency, and trust building
• Knowledge of change management best practices
• Experience teaching, coaching, or mentoring others

What You Should Know About This Team

• Problem solvers who can think strategically as well as execute
• High-performing individuals across different functions
• Focused on getting the right answer as quickly as possible; bias for action and frequent, productive debates
• Unified focus on the overall success of the transformation efforts; team members lean in with their strengths and roll up their sleeves, regardless of their job description
• Highly-trusted team by C-suite