Staff Software Engineer, LLM Products

Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.

Overview

Our product teams build Piper, our AI SDR, to power chat, email, content and website features. We’re looking for an experienced full stack engineer to help architect our LLM-based products and take them to the next level.

This role is focused on ensuring Piper, our AI SDR, is built on top of the most cutting edge LLM concepts, and you drive the direction of our product architecture. You’ll be working across teams in Conversations, Email and Content. You will work alongside product and design, with a deep understanding of our product goals, to maximize business impact of the products we ship.

What You’ll Do

1. Research, Develop & Ship: Understand the latest technical achievements in LLM, and generative AI, and bring in what will make Piper the best AI SDR in the market

2. Technical Leadership: Design the prompt, eval framework and other systems across teams that power our AI, and be our standard bearer for system quality

3. Collaborate & Plan: Work across eng, product and design to make the right decisions on what we should build focusing on business impact

4. Hands-On Development: Write high-quality, clean code in our primary stacks (Rails & React).

What We’re Looking For

• 7+ years of experience in software development (Staff/Principal level), ideally working on large-scale SaaS products.

• Proficiency in Rails & React (or similar web frameworks) and relational databases.

• Track Record of Technical Leadership, including experience shaping roadmaps, making high-stakes decisions, delivering complex features end-to-end features.

• Strong Communication Skills: Able to articulate complex ideas to both technical and non-technical audiences and drive alignment in cross-functional settings.

• Passion for Mentorship: Committed to growing and inspiring engineers through code reviews, pair programming, and knowledge sharing.

Why Join Qualified

• High-Impact Role: You’ll shape our platform and directly influence key business outcomes.

• Close Collaboration: Work side-by-side with our CTO and an experienced leadership team at a pivotal stage of our growth.

• Cutting-Edge Tech: Build and scale AI-driven products that redefine B2B pipeline generation.

If you’re ready to take on a high-visibility role where you’ll lead critical initiatives and help shape the future of our AI-powered platform, we’d love to hear from you.

About Qualified

Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk, Blackbaud, and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 900+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.

One Team

We’re all in this together with a shared goal: grow the business and each other.  Work as a team, win as a team.  Collaborate and strategize across departments to deliver A+ work.  We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Customer Obsessed

Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.

Think Big & Move Fast

We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.

On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.