Senior Product Manager, Consumer Lounge Products

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Lead the commercial growth, business development, and product strategy for our Lounges
• Together we'll drive long-term value for our customers and revenue for our business
• Permanent full-time opportunity based in Sydney

The Senior Product Manager, Consumer Lounge Products is responsible for leading the commercial growth, business development, and product strategy across the Consumer Lounge Product portfolio. This role is accountable for driving incremental revenue and long-term value creation across all product types. In this role you will oversee the management of key revenue streams and the end-to-end management of existing lounge products, including performance evaluation, margin analysis, and continuous enhancement to ensure operational and customer excellence. The role will also lead the design and development of new consumer-facing products and services, working closely with the broader Commercial team and a group of Product Managers to identify and capitalise on market opportunities. The role will also provide change management and training support to ensure effective delivery across teams. 

You’ll have:

• Proven experience in revenue product strategy and developing commercial partnerships across multiple industries 
• Demonstrated experience in revenue product execution and management
• Strong understanding of commercial arrangements, contracts, and negotiation principles 
• Ability to develop detailed financial models and assess the commercial viability of new initiatives 
• Demonstrated experience managing complex, high-value projects from end to end 
• Proven ability to influence and guide stakeholders to successful project outcomes 
• Capability to manage and prioritise multiple high-impact projects simultaneously 

Why the Qantas Group?    
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.     

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.    

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.   
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.   
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.    
• The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.

Applications close Sunday, 15 June 2025