Senior Solutions Consultant- CX / CCaaS
Description
Job Title: Senior Solutions Consultant – CX / CCaaS
Location: Pacific Northwest (WA, OR, ID) — Must reside near a major airport
Compensation:
- Base Salary: Target midpoint $160,000 (67/33 base to variable split)
- Base Flexibility: Up to $170,000 for highly qualified candidates
- Additional Benefits: Competitive benefits package, travel expenses covered
About the Role:
A high-impact, full time opportunity has opened due to an unexpected vacancy in our Pacific Northwest region. We’re urgently seeking a Senior Solutions Consultant to support strategic sales initiatives for global enterprise accounts. The role focuses on CX transformation and customer engagement solutions, working directly with top-tier enterprise clients.
Key Responsibilities:
- Serve as a trusted solutions advisor to enterprise clients in the CX/CCaaS/UCaaS space
- Lead product demonstrations, solution workshops, and RFP responses
- Partner with sales leadership to drive new revenue within Fortune 100 accounts
- Design and articulate value-based technical solutions aligned with client needs
- Collaborate with product and implementation teams to ensure seamless handoffs
- Travel as needed across the Pacific Northwest and occasionally nationwide
Requirements
Ideal Candidate Profile:
- 10+ years of experience as a Solutions Consultant / Sales Engineer in the enterprise software space
- Direct experience with CCaaS or UCaaS platforms strongly preferred
- Background with leading CX platforms (e.g., Salesforce, Adobe, Medallia, Pega) will also be considered
- Proven experience working with or supporting Fortune 100 clients (e.g., Amazon, Nike, Google)
- Excellent communication, presentation, and client engagement skills
- Strong tenure and track record of success in strategic and enterprise-level sales engineering
- Must be based in WA, OR, or ID and within proximity to a major airport
Average salary estimate
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