Donor Relations Officer

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.  

WHAT YOU’LL BE DOING:

In support of Planned Parenthood of Southern New England’s mission, the Donor Relations Officer (DRO) is responsible for soliciting and managing a major gift portfolio of at least 100 donors and prospects to meet the diverse financial goals of Planned Parenthood of Southern New England (PPSNE).  This position will focus on cultivating, stewarding and securing a portfolio of major donors ($10,000+) in the southwestern Connecticut area.  The successful candidate will be comfortable with a multi-faceted request to include PPSNE annual fund and restricted funds, PPVotes!CT c4, PPVotes!CT PAC, and other giving campaigns when necessary and will be responsible for raising at least $750k in c3, $50k in c4, and $10k in PAC dollars annually.  They will collaborate with volunteers and PPSNE staff to achieve goals and increase donor engagement spending at least 50% of time interacting and meeting “face-to-face” with donors and prospects.

• Hybrid/Remote – Will need to meet with donors in-person in the southwestern Connecticut region and attend events and meetings in both CT and RI periodically to complete the ongoing activities of the department, team, and position.

• Actively solicit major donors for PPSNE (c3), PPVotes! (c4) and PPVotes! PAC support through personal contact, building ongoing and long-term relationships and encouraging donors in their portfolio to increase their giving. 
• Sets goals, on an annual basis and in consultation with the Senior Director of Philanthropy, for the planned solicitations of donors in their portfolio to support PPSNE, PPVotes!CT, and PPVotes!CT PAC.
• Create and implement personalized cultivation, stewardship and solicitation plans for 100+ major donors giving at least $7,500+ per calendar year to grow their giving utilizing prospect research, identification, cultivation, solicitation, and stewardship strategies.
• Research, prepare and write a variety of messages used to inform and attract donors around specific issues and/or giving opportunities.  These may range from formal funding letters to personalized notes of appreciation.
• Serve as sponsorship fundraising contact and/or lead for Southwestern CT events and work with donors, volunteers, and the events and communications team to meet events fundraising and donor engagement goals.
• Drives and implements moves management for their own portfolio, documenting all contacts and next steps in CRM (Salesforce NPSP).
• Travels commensurate with expectations for fundraising activity donor contact and face-to-face meetings.
• Identify, create, and implement cultivation/volunteer opportunities, visits, and tours – as needed – to increase involvement for current and prospective donors.
• Seeks and builds relationships with potential major donors to grow the program and replace those lost through normal attrition.
• Demonstrate flexibility and teamwork; understand the interaction between this position and others with whom the position works directly and indirectly. 
• Ensure all interactions incorporate PPSNE values of integrity, partnership, customer focus, communication and quality.
• Supports the organization’s mission and all of the reproductive health services offered including family planning services, health screenings, testing and treatment of STI's, birth control methods and abortion services.
• Support efforts of the organization’s diversity, equity and inclusion work to provide services that are culturally competent; take initiative to develop own awareness and knowledge of diversity equity and inclusion.
• Performs additional development-related activities/efforts at the request of their supervisor.
• Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs 

• Passionate commitment to the mission, services, vision, and values of PPSNE and the ability to communicate it to others.
• 3+ years experience in campaign and/or major gift fundraising, or high-level customer service.  At least 2 years of experience working with volunteers responsible for gift solicitation or high-end customers preferred.
• Demonstrated experience soliciting five-figure gifts, developing donor strategies, and effectively cultivating and stewarding major donors.
• Driven to create and achieve financial and fundraising goals, while maintaining the flexibility to adjust goals to meet the needs of the organization.
• Must have the flexibility to travel frequently, have current driver’s license and access to reliable transportation, and work occasional evenings and weekends.
• Proven ability to build deep and lasting relationships with a variety of internal partners, with whom no direct line supervision exists, as well as external individuals, from donors to board members.
• Commitment to a culture of feedback.
• Strong time management and organizational skills required. 
• Demonstrated ability to handle confidential information.
• Familiarity with 501(c)(4) and PAC fundraising and regulations is a plus.
• Bachelor’s degree in marketing, communication, liberal arts, or related field.  Comparable experience may be considered.
• Previous experience with Microsoft Office Suite and fundraising CRMs preferred, especially Salesforce.

• Collaborative, values-driven leader
• Problem-solver
• Life-long learner
• Committed to equity & inclusion and the intersection between health and social justice
• Orientation toward outcomes and impact
• Strong team-building skills
• Relationship focused connector

• Work with a passionate staff committed to developing the qualities of a learning organization.
• Work with a team that demonstrates a history of deepening their understanding of diversity, equity and inclusion within a leading Planned Parenthood affiliate.
• Work in a fast-paced, high energy, dynamic environment with a team who is dedicated to the mission.

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.