Business Intelligence Analyst II, Revenue

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. 

The Role  

We’re looking for a Business Intelligence Analyst II, Revenue to help the Business Intelligence and Analytics team build a best in class analytics suite for Outreach. Your primary contributions will be focused on revenue reporting and analysis that supports our Finance department. You will have the opportunity to directly impact the planning and strategy for a high growth company that is a leader in its category. You love working with data but hate repetitive tasks, which drives you to build automated and optimized data foundations that facilitate deeper reporting and analysis. We expect you to have a full spectrum of analytical and technical capabilities. This includes building scalable and robust SQL data models, creating user-facing dashboards in a BI tool, and communicating the value of analytics to business partners. You are curious to identify the meaningful patterns in data, and your analyses not only answer the business questions at hand but also deliver on the ‘why’ and the ‘so what’ behind the insights. You are self-motivated, proactive, and excited to learn. 

The role will report to the Director, Strategy & Analytics. 

About The Team 

The Business Intelligence & Analytics team is responsible for guiding our stakeholders to strong, data-driven decisions by providing key insights, opportunities for operational excellence, and day-to-day reporting necessary for effective customer acquisition, engagement, and successful account management. We are in a unique position to provide both high-level recommendations as well as deep-dive analysis due to both our robust data availability and close relationships that result from a centralized Business Intelligence & Analytics team. 

Location: We’re open to remote within the US, west coast time zone is preferred for this role. 

• Support the revenue recognition process by analyzing revenue trends across customer cohorts and reconciling revenue data between sales opportunities and bookings, including contributions to quarterly and board-level reporting 
• Contribute to the operationalization of finance focused recommendations by collaborating with internal clients using a consultative approach 
• Gain an understanding of both the revenue recognition motion to identify areas of opportunity with our processes  
• Deliver expert insights into historical trends and operational impacts that can directly improve growth and retention at Outreach 
• Meet the data-specific needs of our external customers through partnerships with financeas needed 
• Leverage data and systems to create dashboards to drive deeper understanding of our business 
• Grow communication and relationship building skills across a range of audiences, using data storytelling principles 

• BS/Masters in quantitative related fields such as economics, statistics, finance, engineering, or computer science 
• 3-5+years experience analyzing and using data to drive insights and decision-making, particularly for a revenue or finance team 
• Strong verbal and written communication skills, specifically in regards to data storytelling 
• Ability to transition from working at a detailed data level to presenting high level findings to management 
• Basic understanding of statistics and probability concepts 
• Capable of using SQL for data transformation and analysis on million+ row datasets 
• Capable of using business intelligence and reporting solutions (e.g. Tableau, PowerBI, Looker) 
• Experience with data engineering tools (DBT, GitHub) or data science tools (e.g. R, Python) 
• Experience and understanding of a SaaS business model and related KPIs 
• Experience in management consulting, business strategy, or planning 

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Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.