Interim Assistant Branch Manager -Tumwater

Description

Do you have a passion for helping others?

Do you thrive in a lively, supportive, and community-focused workplace?

Do you appreciate the unique roots of our organization? Yes, we started in the Olympia Brewery even though we serve all of Washington today. Want to be part of something special?

If you’re nodding along, then we want to hear from you!

O Bee Credit Union is hiring an Interim Assistant Branch Manager to join our amazing team at our Tumwater Branch. This is a full-time role that plays a vital part in supporting our mission, our Members, and our one-of-a-kind company culture.

What You’ll Do

As our Interim Assistant Branch Manager, you will be people centric, collaborative, and work in inclusive environments. The position supports the administration of branch operations in collaboration with the Branch Manager. The primary responsibility will be to ensure policies and procedures are followed, best level member service provided, and provide coaching, guidance, training, and support to branch staff.

This position will also process a variety of Member-facing functions including but not limited to account opening, loan application processing, and pay and receive transactions.

Responsibilities

• O Bee brand ambassador; developing relationships within the community representing the O Bee mission vision and values.
• Actively mentor, coach, and develop team members in the branch setting to maintain best level member service and ask curious financial based questions.
• Promote a team environment that fosters diversity, equity, inclusion and belonging in the workplace and throughout O Bee.
• Open and offer new products and services that will support and improve our members’ financial well-being.
• Process a variety of loan applications including personal, credit cards, vehicle, RV, boat, and home equity lines of credit from intake to funding.
• Process complex transactions and de-escalate team member escalations.
• Coach and develop branch staff on O Bee policies and procedures.
• Knowledgeable in all branch functions in order to assist members whenever necessary
• Assist with cash orders, balancing of vault, perform periodic audit of cash drawers, TCR’s and vault, and enforce branch controls over credit union assets.
• Thorough knowledge of all O Bee products and services
• Recommends process improvements for internal/external used to streamline or reduce cost.
• Assist in recruitment, hiring and onboarding of new branch team members.
• Act as lead in other branch offices as requested by operations management
• Driven to pursue additional education opportunities inside and outside the credit union

What Desired Qualifications You’ll Bring

• High School Diploma or GED, Associates Degree preferred
• Must have at least 2 years of credit union or banking experience
• At least 1 year in a supervisory position preferred
• At least 1 year new account and lending experience preferred
• Must be able to pass a background check and credit check
• Must be able to register with the National Mortgage Lending System and Registry (NMLS)
• This position requires physical, in-person, face-to-face interaction

Skills That Shine

• Ability to express thoughts clearly and concisely verbally and in writing
• Working knowledge of banking regulations, process, and procedures
• Ability to negotiate conflict
• Skill to operate a 10-key calculator
• Able to work on multiple projects and processes at one time
• Able to work in a fast-paced member driven environment
• Proficient with Microsoft Suite programs
• Knowledge of cash handling, teller drawer balancing, and posting members’ transactions
• Ability to work independently and part of a team
• Ability to work all branch hours to include events outside normal operating hours
• Ability to complete tasks thoroughly and with attention to detail
• This position is open for either a Member Service Representative I or a Member Service Representative II. Level selection will be based on experience.

Why You’ll Love Working Here

Our organization is deeply rooted in the communities we serve, and we take pride in being a part of local events like parades, festivals, and music celebrations. We also offer a competitive benefits package, including:

• Employer-paid medical, dental, and vision insurance options
• 100% 401(k) match up to 4% of your salary
• Tuition reimbursement
• Charitable Volunteer Hours
• Incentive pay for achieving individual or company goals
• A vibrant, inclusive, and people-first workplace culture

The Details

• Location:Tumwater Branch, Tumwater, WA
• Pay range: $23.61-$35.42 and is dependent on experience.
• Recruitment will remain open until the position is filled.
• Applications submitted without a resume will not be considered

Let’s brew something great together. Apply today and be part of something meaningful at O Bee Credit Union.

O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.