IT Manager

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Manger of IT accomplishes departmental and organizational objectives through others, including activities related to performance management and human resources. This position must use company core values to guide decisions and behaviors in order to elevate culture within their team and across the organization. In addition, the Manager of IT should support technology and product strategy within their team(s) and business through collaborative and educational efforts.

JOB RESPONSIBILITIES:

1.   Coaches, motivates, and professionally develops direct reports.

2.   Builds strong relationships with IT, Product, and Operations’ leaders to seek feedback for continuous improvement.

3.   Translates technical detail into business relevant language.

4.   Sets clear team objectives and measurements aligned with organizational goals.

5.   Responsible for performance evaluations and recommending compensation changes.

6.   Promotes teamwork and cooperation within and across teams.

7.   Implements lean solutions to improve team efficiency while maintaining effectiveness.

8.   Assesses and improves team health.

9.   Creates a culture that makes room for failure and learning.

10.   Leads the hiring process for team members.

11.   Contributes to department staffing plans and budget processes.

EDUCATION: 

1.   Bachelor’s degree or equivalent experience.

EXPERIENCE: 

1.   3+ years in IT Team area.

2.   Experience in mentoring and developing others.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

1.   Strong team oriented interpersonal skills.

2.   Excellent judgment and trustworthy.

3.   Demonstrated competency in resolving diverse and complex business/technical problems.

4.   Ability to instill a sense of purpose through talking about possibilities beyond today and being optimistic.

5.   Ability to be realistic but also inspire and motivate others to perform their best or advance their skills.

6.   Strong bias toward action and deliver of solutions/outcomes.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. 

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or[email protected].

Nelnet is a Drug Free and Tobacco Free Workplace.