SNY - Director, Information Technology

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

SNY is an Emmy Award winning, multiplatform regional sports network serving millions of homes throughout the New York Metropolitan area and across the country through unparalleled and exclusive coverage of the New York Mets, New York Jets, and all things New York sports.

We are seeking an experienced Technology Director to lead our IT Infrastructure team. This role involves the ongoing administration and maintenance of a highly available corporate infrastructure, leveraging expert-level Azure knowledge, managing cloud-based and on-premises systems. In addition, supporting security-related systems and the firm’s other infrastructure components while collaborating with IT teams to ensure operational excellence. This position demands deep technical expertise, strategic thinking, a commitment to providing 18x7 support of business and production operations.

Reporting to the VP of Engineering and Technology you will be the System Administrator operating in an environment of team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner. 

Responsible for the ongoing administration, management, and strategic design of the firm’s infrastructure systems.

• Provide 24x7 support to maintain continuous uptime for SNY’s corporate and media production infrastructure.
• Provide support to other teams within the IT department.
• Provide support of O365/Exchange Online, Azure, Active Directory (AD)
• Cloud based Infrastructure management, design and ongoing support.
• Management of applications, scripting, backups and on-prem infrastructure (Virtual/Physical).
• NDM, DHCP, DNS, DFS, File Servers, PowerShell, SolarWinds, VMWare.
• SAN/NAS, NetApp, Rubrik and other storage technologies (EMC/Dell).
• Manage virtual server infrastructure (Host, Storage, Networking).
• Manage and maintain relationships with hardware/software/infrastructure vendors.
• Project Management – ability to lead and manage systems and infrastructure projects. 
• Perform moves / adds / changes related to infrastructure.
• Design, maintain and support server-related systems; create and update documentation.
• Budgeting familiarity for equipment/software lifecycle management.
• Ongoing Data Center maintenance and inventory management.
• Address security related tasks / projects.
• Manage helpdesk on call support after-hours and on weekends.

• 5+ years of experience administering server/cloud infrastructure in a fast-paced production services environment.
• 5+ years administering O365/Exchange online, Azure, AD, and Cloud based Infrastructure.
• 5+ years of experience with various storage technologies.
• Experience with Cisco UCS, Pure Storage, VMware virtualization
• Experience with various systems, DNS, DHCP, DFS, PowerShell.
• Experience with Data Center management.
• Expert-level Azure knowledge. Proven skills in Azure administration, management, and design.
• Hands on experience with systems automation and scripting tools.
• Experience with network security systems / services as well as enterprise monitoring systems.
• Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours.
• Ability to independently manage projects from research and testing to production deployment. 
• Exceptional server/systems troubleshooting skills and ability to resolve complex technical issue.
• Excellent communication skills with a high focus on customer service.

Preferred Qualifications: 

• Possession of high-level certifications in Microsoft Azure, Windows Administration, VMware Certified Professional (VCP) or other industry / Microsoft certifications.
• Skilled in disaster recovery and business continuity planning with hands-on experience managing tools like Zerto or RecoverPoint.
• Proven experience in similar IT infrastructure roles within financial services environments, ensuring an understanding of industry-specific security and compliance needs.
• Prior experience in training other staff members on technical systems and processes, showcasing leadership capabilities and team collaboration.

Location & Time Commitment:

• This is a full-time role that follows a hybrid work schedule, with four in-office days per week at our downtown New York City office.

In accordance with applicable NYC law, the estimated annual salary for this role is $135,000 - $175,000 commensurate with experience. This position is bonus eligible. SNY offers a competitive benefits package, including healthcare benefits, 401 (k) retirement plan, paid time off, commuter benefits, Mets tickets, and other additional company benefits.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].