Family Resource Coordinator - Children's Village ESIT

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At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday, 8:00am - 5:00pm

Position Summary

As a member of the Early Supports for Infants and Toddlers (ESIT) team at Children’s Village, The Family Resource Coordinator (FRC) is responsible for providing coordination of services for families of children with developmental delays as a family resource. The FRC will maintain necessary paperwork and timelines in accordance with the contractual ESIT program guidelines. As a member of the ESIT team, they will meet with families in their homes to ensure coordinated access to services and programs. The FRC will maintain information about available services from Children’s Village, partner agencies, and the community for the benefit of the children and families served and work in concert with ESIT and the other programs at Children’s Village.
The FRC II position will provide an additional role on the ESIT multidisciplinary team as an evaluator and contribute to the Individual Family Services Plan goals and objectives. They will play a more active role in community relationships and coach and mentor new FRC staff.

ESSENTIAL RESPONSIBILITIES    
1.    Gathers information from all sources to confirm the family’s needs are being appropriately addressed, including review of the medical record, communication with the team of providers and input from the family.
2.    Provides support to families through advocacy by assisting in identifying concerns priorities and resources, anticipating informational needs, assisting with completion of appropriate application forms, and assessing comprehension and engagement. 
3.    Provides information to families about resource availability, costs, and coverage for care/services in a timely manner.
4.    Describes programs clearly to the parents of eligible children by participating in developmental evaluations to determine eligibility in appropriate programs, developing a plan with the family to coordinate community resource to meet the family’s needs, and coordinating referrals to local school districts. 

Monitors individual plans on an ongoing basis including reviewing progress toward outcomes, objectively and accurately identifying potential/real barriers, linking families to appropriate community resources, amending service plans as needed to reflect changes in frequency, setting, or duration. Facilitates collaborative team meetings and case conferences as well as works with multi-disciplinary team to provide family-centered services at Children’s Village. Participates in education opportunities to expand and improve job knowledge and skills as well as maintains knowledge of mandated reporting procedures to Child Protective Services and reviews any incidents with direct supervisor. Responds to changes in the work schedule as necessary; demonstrates flexibility in view of interruptions; functions as a steadily productive employee. Plays an active role in encouraging and communicating community development internally and externally. Travels to family homes, community locations or school districts to participate in evaluations, transition meetings or other complimentary activities related to the IFSP or Early Supports to Infants and Toddlers program. Carries a caseload as a member of the ESIT team as prescribed by the ESIT program contract.

The following duties are assigned as additional with the FRC II position:

Conducts home visits to assess living conditions, patterns of parent-child interaction, and special instruction to child and family. Takes a lead role in partnership with assigned school districts. Conducts psychosocial developmental assessment of the child in the family context dependent upon degree. Provide individual support to families (i.e.; Promoting First Relationships) as a service in alignment with training offered through ESIT. Mentors new FRC’s to support adherence to the ESIT contract requirements.

QUALIFICATIONS AND REQUIREMENTS

Education: Bachelor’s degree in Nursing, Social Work, Education, or relevant field required.

Experience:  2 years related experience preferred.

Licenses/Certificates/Registration: Washington State registration as a Family Resources Coordinator obtained within 6 months of hire. Bilingual Preferred. Driver’s license and proof of auto insurance required.

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our employees
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” for several years running
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.67 - $34.06 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.