Program Coordinator

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

We are looking for a Program Coordinator to join our technical training delivery and recruiting team for an automotive Apprentice Technician program. This role performs activities in training program administration and helps ensure student success.

KEY RESPONSIBILITIES
Program Administration including but not limited to:

• Optimize and manage class scheduling
• Housing coordination for students
• Candidate tracking and initial screening
• Retailer tracking and initial screening
• Apprentice tracking and progress reporting
• Expense administration
• Team scheduling
• Develop and assist with program reporting
• Point of contact for learning and recruiting portals
• Assist with configuration and administration of learning and recruiting portals
• Assist with multiple project components simultaneously and according to deadlines.
• Assist with all aspects of student success throughout the apprentice program, i.e., standards of excellence and student performance, progress monitoring, housing/accommodations, mentoring and coaching.
• Assist in all aspects of project delivery, including budget management, timelines, customer invoicing, quality of deliverables, and customer satisfaction.
• Assist in implementation and execution of recruiting and retention plans.

• Bachelor’s degree (preferred) or equivalent work experience.
• Must be fluent in English (additional foreign languages a plus).
• Must have a valid driver’s license.
• Organizational skills and ability to manage multiple tasks simultaneously.
• Strong MS Office experience (Excel, Word, PowerPoint, Teams).
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.