Payroll Associate

Pay Range

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 

Job Description

Exciting Opportunity at MSK: Payroll Associate

Support MSK’s payroll operations as a Payroll Associate, a role that combines auditing, reporting, customer service, and technical coordination. You’ll interact with employees, HR, and external partners to ensure accuracy, compliance, and timely resolution of payroll issues. This role is ideal for someone detail-oriented and service-driven with strong problem-solving skills. 

Role Overview 

• Review and distribute daily and biweekly audit reports generated in Workday for team auditing. 

• Process tasks as per the biweekly post-settlement checklist, ensuring accuracy and timeliness. 

• Monitor scheduled payroll calculations and escalate anomalies to management and technical teams. 

• Manage weekly mail intake from the central office, scanning and routing documents to appropriate teams. 

• Provide frontline support to employees and external partners on payroll inquiries, including direct deposits and tax updates. 

• Fulfill documentation requests from former employees, such as pay slips and W-2s. 

• Coordinate with Chase Bank to resolve direct deposit issues, including misrouted payments. 

• Process Verification of Employment and wage-related insurance claim forms with HR Absence Team. 

• Create and distribute off-cycle payments in coordination with HR Legal and Payroll stakeholders. 

Key Qualifications 

• Familiarity with Workday or other enterprise payroll systems. 

• Experience handling sensitive payroll issues and external audits. 

• Strong written and verbal communication skills for cross-functional collaboration. 

• High attention to detail, with the ability to manage multiple priorities under tight deadlines. 

Core Skills 

• Payroll operations and audit reporting 

• Customer service and issue resolution 

• Document processing and compliance 

• Technical troubleshooting and coordination 

Additional Information: 

• Pay Range: $60,000 - $65,000 

• Reporting to Manager, Payroll Training & Operations 

• Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday 

• Location: Hybrid; 2x a week at 633 Third Ave, New York, NY 

Helpful Links: 

• MSK Compensation Philosophy 

• Review Our Greats Benefits Offer 

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.